Financial Controller

Job description

Job Title: Senior Telecaller – Loan Products

Department: Sales & Customer Support
Location: Madurai
Job Type: Full-Time
Experience: 2 to 4 years .(Only experiences candidate only).

Key Responsibilities:

Lead Generation & Conversion

• Make 80–120 outbound calls per day to warm and cold leads.
• Identify potential clients for personal loans, home loans, business loans, car loans, or loan against property.
• Achieve daily, weekly, and monthly calling & conversion targets.

Customer Engagement

• Clearly explain product features, interest rates, repayment terms, and eligibility.
• Answer queries, resolve doubts, and assist customers in choosing suitable loan products.
• Schedule appointments with relationship managers or field officers when necessary.

Follow-up & Documentation

• Follow up on previous leads, callbacks, and pending applications.
• Guide customers through document collection and KYC compliance.
• Coordinate with backend processing teams for application status and updates.

Required Skills & Qualifications:

• Minimum 2* to 4 years* of telecalling experience in NBFCs, Banks, Fintechs, or DSA channels.
• Strong verbal communication skills in tamil.
• Solid understanding of loan procedures, eligibility, and documentation.
• Ability to pitch persuasively and handle rejections or objections professionally.
• Basic knowledge of MS Office, Google Sheets, CRM software, and loan apps.
• Ability to work under pressure and meet targets consistently.
• Compensation & Benefits:

Salary: ₹12,000 – ₹20,000 (Based on experience)
Incentives: High-performance incentives (monthly)
Growth: Opportunity for promotion to Loan Executive / Sales Manager / Team Leader
Shift Timings: Day Shift (10:00 AM – 7:00 PM)

gmail:[email protected]:87543 33948

Job Types: Full-time, Permanent

Pay: ₹12,000.00 - ₹20,000.00 per year

Work Location: In person