Job
Description
Position Purpose The BNP Paribas Fortis IT department is currently working in Agile mode, which offers a challenging and motivating environment where teams and employees are empowered to manage their own technical domain. You will work in the agile production services: IT APS CSC, Customers, Data, AI. Responsibilities You will provide support in the migration to the cloud solution. You will be responsible for the installation and effective running of File Transfers by CFT and XFB Gateway. You will be responsible for the installation and effective running of Sentinels file Transfer monitoring. You treat and resolve CFT incidents by diagnosing and determining severity and priority and deciding what actions to take to restore the service. You prepare, document and execute changes in accordance with internal procedures and in relation to the various stakeholders and clients. You verify the correct execution of these change requests and, if necessary, you implement a backup plan. You participate in the validation of the monitoring and the procedures and exercises of "Disaster Recovery". You ensure support for applications outside normal business hours. You create and maintain the up-to-date documentation in collaboration with the squad. You are involved in maintaining and improving operational quality. You will have regular contacts with the teams of the other technical fields, BPI, ITG, Helpdesk, the different Business Lines of the bank and the teams of BNP Paribas, the external suppliers. Technical & Behavioral Competencies Cloud solutions (Iaas, Paas using Kubernetes, Docker) The knowledge of CFT/XFB gateway on windows and / or Linux You are a technician and have a strong interest in support activities. Experience in managing incidents and problems is an added advantage. Knowledge of Axway Sentinel (Monitoring tool for File Transfer). Knowledge of Ansible Tower PGP(Pretty Good Privacy). Knowledge of Python, secure transport, shell, perl (Will be added advantage) Operational knowledge of the mainframe, including ISPF, JCL and REXX Good knowledge of Linux, Windows Problem determination, workaround resolution, root cause analysis, major incident managements Specific Qualifications (if required) Agile environment Follows the Customer processes for projects, incident and change management. Being standalone and team worker, analytical minded, meet commitment, ability to work in a dynamic and multi-cultural environment, flexible, customer-oriented, understand risk awareness. Motivated self-starter, process-oriented with high attention to detail Quick self-starter, pro-active attitude. Good communication skills, Good analytical and synthesis skills. Autonomy, commitment and perseverance. Ability to work in a dynamic and multicultural environment. Flexibility (in peak periods extra efforts may be required). Open minded and show flexibility in self-learning new technologies/tools. You are customer minded and can translate technical issues into non-technical explanations. You are always conscious about continuity of services. You have a very good team spirit and share your knowledge and experience with other members of the team. Working in collaboration with team. Client-oriented, analytical, initiative oriented and able to work independently. Be flexible and ready to provide support outside of Business hours (on-call). Able to take additional responsibility. Able to work from base location Chennai/Mumbai (Whichever is your base location) during hybrid model. You are flexible and ready to provide support outside of Business hours (on-call). Skills Referential Behavioural Skills : (Please select up to 4 skills) Ability to collaborate / Teamwork Communication skills - oral & written Organizational skills Client focused Transversal Skills: (Please select up to 5 skills) Ability to understand, explain and support change Ability to develop and adapt a process Ability to develop others & improve their skills Ability to set up relevant performance indicators Ability to manage a project Education Level: Bachelor Degree or equivalent Experience Level At least 5 years Other/Specific Qualifications (if required): MFT infrastructure preferably in banking sector
