Field Team Leader

Job Description: - Team Leader- Field Nilachal credit management Private Limited was established in 2019 under SARFASI Act is a leading recovery and collection agency in East India. Having our H.O. in Guwahati, Assam, we have our presence in eight states across India with reputed and established national and private banks and NBFC’s with the strength of more than 500 staffs under the IIBF guidance. We at Nilachal credit management private limited are looking for an enthusiastic and engaged Team Leader-Operation. Job Role: Team Lead – Field Team: Collection Base Location: Shillong Employment Type: Full Time Job description Candidate should have experience in agency model Responsibilities and Roles: - Setting their team’s goals and communicating them effectively Developing and implementing plans and strategies Delegating responsibilities to team members according to their expertise Resolving internal conflicts and boosting up the team’s morale Using key metrics to keep the track of team progress Managing and allocating the team’s resources Listen to team members’ feedback and resolve any issues or conflicts Visit Customers house along with Field Executive to recover the EMI Collection. Preferred candidate profile 1. Graduate with 2+ years’ experience in managing a Field Executive in recovery and collection. 2. Track-record of achieving target of 100%. 3. Manage a team of assisted channel specialists to drive business and growth. 4. Deliver production metrics in terms of attendance, call adherence, conversion. 5. Manage quality and training needs. 6. Ensure targets are met both in terms of value and number of accounts. 7. Ready to handle pressure and interested to work in a start-up environment. 8. Excellent communication. 9. Proven work experience as a team leader or supervisor Preferred Location: - Aizawal, Dimapur, Jowai, Tura, Khleihriat