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Sparta Systems
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Field Service Engr I

Field Service Engr I

Sparta Systems

0 - 3 years

2 - 5 Lacs

gurugram

Posted:5 days ago| Platform:

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Skills Required

graphics security audit rtu communication protocols cyber security audit compliance billing ethernet customer service troubleshooting

Work Mode

Work from Office

Job Type

Full Time

Job Description

The job requires well-mannered customer communication and a willingness to help customer at the time of emergency. He should work closely and coordinate with the team.

Accounts with compatible install base will be assigned to the candidate and he must take full responsibility of the account. The role requires active participation for the assigned accounts in the billing and collection process. It requires tracking of the complete cycle which involves conducting and concluding visits, invoice generation, invoice and MOM submission to customer for billing, then tracking the status of billing.

Should help the region meeting its revenue and collection target. The candidate should be able to find business opportunity and generate leads that can be converted into orders. Base Location: Gurgaon (Haryana) Travel: more than 75%

Engineering degree with 0- 3 years of experience.
Experience of configuration, troubleshooting and release upgrades of DCS and PLC. Experience of development and troubleshooting of DCS, PLC, HMI graphics, Control Strategies (Logic) etc. for plant automation and drives interlocking. Experience of troubleshooting Industrial network components i. e. , Ethernet switches, terminal servers etc. Hands-on experience of industrial communication protocols like OPC, Modbus RTU, Modbus TCP/IP etc.

DCS cyber security audit compliance review & system / Network hardening.
knowledge of Cyber/BTI products like SMX, NMS, Cyber forge, AWL, EBR etc. knowledge of Advance solution products like APC, PHD, Dynamo etc. Previous industry experience or customer service experience Good written and oral communication, good presentation skills

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Field Service Engr I