Field Service Engineer

Job Description

JOB DESCRIPTION Designation Field Service Engineer /Service Engineer Department One GW Service Modality GE Ultrasound Relevant Work Experience Freshers - Minimum 5 years Languages to know - Kannada & English Business Importance of the Role: This role owns and drives service business results as per the operating plan of Genworks IVD solutions, manage high level of OEM & Customer satisfaction through Service Excellence at cluster level. Setting up a new service repair center and drive consumables, accessories, AMC and CMCs sales on time with excellent customer rapport will be the key drivers of initial success in this role. Key Responsibilities to Deliver (Daily, Weekly, Monthly, Quarterly, Annual): Perform breakdown maintenance, AMCS (Annual Maintenance Contract Services), CMC (Customer Maintenance Contract) services for biomedical equipment. Conduct preventive maintenance tasks to ensure optimal performance of medical devices and instruments. Troubleshoot issues with medical equipment and provide timely resolutions to minimize downtime. Collaborate with customers to understand their requirements and deliver customized solutions for servicing needs. Maintain accurate records of work performed, including repairs, maintenance schedules, and inventory management.