Product Application Specialist

Job Description

JOB DETAILS Role: Product / Application Specialist Modality : GE Ultrasound Location : Guwahati & Anywhere in UP, Haryana & Punjab Why Genworks? At GenWorks, we strive to create relevant and affordable technology as solutions to improve clinical outcomes. The company was formed to improve the country's healthcare scenario and is backed by GE Healthcare to help fulfil its vision of 'At work for a healthier India'. Our USP is the comprehensive range of latest products & solutions we offer to our customers covering Radiology, Maternal & Infant care, Cardiology, Life Care Solutions, Women Cancer Screening, Newborn Screening and Lab solutions. With 350+ committed sales, service, product specialist and support employees across 115+ locations in emerging tier 2,3,4 geographies, we sincerely work for enabling customers success every day in the healthcare markets we serve. Do visit http://www.genworkshealth.com/ for further details. JOB DESCRIPTION: Application Specialist Key Responsibilities Should be willing to learn and understand our products & their compelling stories. To be able to demonstrate product application before & after sales that leads to orders volumes in the assigned accounts/territory. Coordinate orders and sales forecasts within the applicable sales funnel tools and reports for in their assigned territory/accounts. Keep abreast with emerging development in the field. Should be willing to travel within base location & outside base location to support the business Team Connect Work closely with sales team within the assigned area and contribute to account plans at accounts covered by account managers/executives. Represent the company at relevant medical conferences and technical exhibitions to promote product/solution and company. Enabling with Customers One Genworks Solution Approach: Ensuring to adopt One Genworks Solutions Approach by promoting our customer care area focused solutions, identifying, and creating differentiation to the solution offered. Demonstrating to show intent & effort as true Genworks Champion to constantly take our newly added solution to the customer and provide feedback on the proposed solution. Guidance Matrix Ensuring to understand the customers workflow by following Screening Solutions modality based guidance matrix for product positioning. You should ensure to leverage our vast product portfolios to cater customer segments across all modalities Collaboration: Initiating weekly product presentation discussion to promote new technology and leveraging vertical teams in the organization to establish product grounding in Screening Solutions. Process Adherence: Ensuring to adopt the company policies & processes, and adhere 100% operational compliances, legal & statutory compliances & quality management process, identify and report any quality or compliance concerns to take immediate actions. Ensuring to adhere to product demo & buy-back processes to drive efficiency in order processing. Ensuring daily activities / opportunities are updated on GW LIVE. Ensure data integrity on GW LIVE correct customer details, correct mapping of opportunities with their stages. Energizing Customer Delight Customer Champion: Demonstrating as customer champion by understanding and empathizing with the customer, building trust, understanding the customers profile, expectations & challenges and proposing solution to solve customers issues, taking customer feedback, building strong relationship with frequent interactions, leading to high level of customer delight. Strong Organization Citizenship & Integrity: Working with the teams to solve problems and extend the support required. Ensuring to maintain high level of customers dignity and trust. Ensuring to maintain high integrity and ethics at all levels. Responsible to take ownership and accountability for the actions taken. Ideal Candidate Persona (Education, Work Experience, Skillset, Mindset) to be successful in the role: Relevant diploma/degree in a related field such as medical imaging, healthcare Have pride to work for a branded company and present screening solutions that are aimed for a healthier India. Excellent presentation skills: able to present ideas to customers in a way that produces understanding and impact. Able to travel without boundary. Excellent interpersonal and communication skills to effectively influence and build strong relationships with multiple stakeholders and Should practise integrity in terms of not disclosing business information or confidential information. Proven ability to impact and influence at all levels within the company to achieve optimal outcomes. Should adapt to a dynamic, fast paced and rapidly changing matrix environment