Job Description: ● To address customer issues and resolve them in a timely and efficient manner. ● Interact with customers on a variety of channels such as phone, email and ensure that all customer concerns are being dealt with immediately.. ● Take ownership of customer issues. ● Escalate unresolved issues to the appropriate internal teams. ● Collect prompt and accurate feedback from customers. ● Provide accurate, valid and complete information by using the right methods/tools. ● Keep records of customer interactions, and calling data. ● Follow communication procedures, guidelines and policies. Requirements: ● Qualification: Minimum of graduation in any field. ● Experience: 0 to 5 years. ● Language Preference: English, Hindi, Kannada and any other regional language. ● Willing to work on rotational & night shift. ● Excellent interpersonal and written and oral communication skills. ● Ability to work and support the team. ● Computer proficiency. ● Knowledge of conflict resolution techniques is preferable. ● Téléphonique Étiquettes. ● Ability to multitask, prioritize, and manage time effectively. Job Types: Full-time, Permanent Pay: ₹20,670.74 - ₹28,304.89 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Rotational shift Application Question(s): What is your current Salary? Experience: Customer service: 2 years (Required) Language: Hindi (Required) Kannada (Required) Work Location: In person Expected Start Date: 17/06/2025

Company Description Tricog is one of the world’s largest predictive healthcare analytics firms that leverages its deep medical and technical expertise, to provide Virtual Cardiology Services to remote clinics. Our mission is to empower doctors/ health systems to save lives with the help of innovative technology and advanced AI algorithms. According to multiple clinical studies and evidence, cardiovascular diseases are the largest contributor to the disease burden in India, and globally, which if not addressed in a stipulated time, can lead to premature death. To address this, we provide comprehensive solutions to manage cardiovascular issues effectively and instantly. Please visit https://www.tricog.com/ for more information. Job Description Designation: Field Service Engineer No open positions - 1 Required Work exp - 2+ years Roles and Responsibilities - ● Installation of the Machines. ● Educate and train customers on use of machines, software and application. ● Attending Break down Calls and Troubleshooting ● First Time Resolution of the machines handled. ● Manage Spares Inventory Skills Required - ● Effective interpersonal skills to work collaboratively with cross-functional teams. ● Good communication skills both written and verbal so that he/she is clear in driving down the message to his team ● Customer management ● Problem solving and Negotiation ● Decision making ● Prioritisation Additional Information - ● Result oriented way of working with ownership and responsibility ● Ability to work in a fast-paced and dynamic environment. ● Ability to work productively with minimal supervision. ● Goal-oriented with a focus on achieving sales goals and objectives. ● Having a valid Driving License and a bike. ● Should be fluent in Hindi, English and Local language. Expected Educational Qualification ● Minimum ITI or Diploma Desired Candidate Profile ● Ability to work productively with minimal supervision. ● Good communication and customer service skills ● Experience troubleshooting and responding to customer concerns. ● Strong time management skills. Ability to adapt to changing circumstances. ● Ethical and trustworthy. ● Having a valid Driving License and a bike. Job location : Chennai Tamil Nadu Languages : Tamil, English, Hindi Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Application Question(s): What is your current salary? Education: Diploma (Required) Experience: total work: 2 years (Required) License/Certification: Driving Licence (Preferred) Work Location: On the road Expected Start Date: 20/06/2025

Company Description Tricog is one of the world’s largest predictive healthcare analytics firms that leverages its deep medical and technical expertise, to provide Virtual Cardiology Services to remote clinics. Our mission is to empower doctors/ health systems to save lives with the help of innovative technology and advanced AI algorithms. According to multiple clinical studies and evidence, cardiovascular diseases are the largest contributor to the disease burden in India, and globally, which if not addressed in a stipulated time, can lead to premature death. To address this, we provide comprehensive solutions to manage cardiovascular issues effectively and instantly. Please visit https://www.tricog.com/ for more information. Job Description Designation: Field Service Engineer No open positions - 1 Required Work exp - 2+ years Roles and Responsibilities - ● Installation of the Machines. ● Educate and train customers on use of machines, software and application. ● Attending Break down Calls and Troubleshooting ● First Time Resolution of the machines handled. ● Manage Spares Inventory Skills Required - ● Effective interpersonal skills to work collaboratively with cross-functional teams. ● Good communication skills both written and verbal so that he/she is clear in driving down the message to his team ● Customer management ● Problem solving and Negotiation ● Decision making ● Prioritisation Additional Information - ● Result oriented way of working with ownership and responsibility ● Ability to work in a fast-paced and dynamic environment. ● Ability to work productively with minimal supervision. ● Goal-oriented with a focus on achieving sales goals and objectives. ● Having a valid Driving License and a bike. ● Should be fluent in Hindi, English and Local language. Expected Educational Qualification ● Minimum ITI or Diploma Desired Candidate Profile ● Ability to work productively with minimal supervision. ● Good communication and customer service skills ● Experience troubleshooting and responding to customer concerns. ● Strong time management skills. Ability to adapt to changing circumstances. ● Ethical and trustworthy. ● Having a valid Driving License and a bike. Job location : Chennai Tamil Nadu Languages : Tamil, English, Hindi Job Types: Full-time, Permanent Pay: From ₹20,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Application Question(s): What is your current salary? Education: Diploma (Required) Experience: total work: 2 years (Required) License/Certification: Driving Licence (Preferred) Work Location: On the road Expected Start Date: 20/06/2025

Position: Consultant Physician/ Non-invasive Cardiologist. About Tricog : Heart diseases are the leading cause of death. Much of this is preventable with good technology to detect, cure, and manage the case. At Tricog, each day we aim to achieve the same by building not just products but the eco-systems for cardiovascular disease management. We are helping patients to get access to better diagnosis and better care, potentially saving their lives and that is what motivates us. Our team works across the entire range including hardware, algorithms, software, and medical expertise to solve this pressing problem. Our aim is to change the 80% chance that a heart attack will take your life to an 80% chance that you will survive. We use technology to help patients gain access to quick, accurate, and affordable diagnoses, which can lead to significant mortality reduction. Meet our founding team: Tricog was founded in January 2015 by Dr. Charit Bhograj, an Interventional cardiologist by training, Dr. Zainul Charbiwala, an electrical engineer and researcher by training, and Dr. Udayan Dasgupta, an algorithms expert. Position: Consultant Physician/ Non-invasive Cardiologist. Qualification: MBBS+PGDCC/FNIC [Preferred/Prioritized] MBBS+MD (General Medicine/ Internal Medicine) Experience: 5+ years. Responsibilities: Identify and report ECGs accurately and promptly within the TAT and extend support by guiding the Doctors/ Customers. Review the patient's ECG and send the reports to hospitals/ clinics/ diagnostic centers/ nursing homes round the clock without delay to save critical patients. Ensure support to healthcare professionals over the phone to report critical/ emergency cases detected. Review necessary information to determine the readiness of patients reports. Ensure detailed approach, accuracy, and timely completion of diagnosis of ECG data. Other Information: Location: Remote Position: Part-time (with rotational day offs) Job Timings: Any 4 Continuous Hours From 9AM to 3PM. Open to: Male / Female candidates Compensation: Best in the market (based on experience)

Job Description: To address customer issues and resolve them in a timely and efficient manner. Interact with customers on various channels such as phone, and email and ensure that all customer concerns are being dealt with immediately. Take ownership of customer issues. Escalate unresolved issues to the appropriate internal teams. Collect prompt and accurate feedback from customers. Provide accurate, valid and complete information using the right methods/tools. Keep records of customer interactions, and call data. Follow communication procedures, guidelines and policies. Customer Support Executive Requirements: Qualification: Minimum of graduation in any field. Experience: 0 to 5 years. Language Preference: English, Hindi, Kannada and any other regional language. Willing to work on rotational & night shifts. Excellent interpersonal and written and oral communication skills. Ability to work and support the team. Computer proficiency. Knowledge of conflict resolution techniques is preferable. Téléphonique Étiquettes. Ability to multitask, prioritize, and manage time effectively. Work from the office. Industry: Health Care Location: Malleshwaram(Bangalore) Job Type: Full-time Pay: ₹25,000.00 - ₹30,000.00 per month Benefits: Health insurance Schedule: Night shift Rotational shift Experience: Customer support: 1 year (Preferred) Language: English, Hindi, Kannada, either Tamil or Telugu (Required) Work Location: In person

Roles and Responsibilities: Provide support for our service & sales team. Coordinating for service quotes and order processing in coordination with the internal Business Team as per the SLA defined for the department. Validate and execute purchase requests as per the defined SOP and coordinate with customers and the internal team to get necessary documents/ approvals, if required. Maintain documentation as per SOP and ensure updating it on a daily basis. Updating CRM system with all relevant customer information and orders. Respond to incoming requests as per the defined TAT. Close coordination with the Service Team to ensure a timely service schedule and provide logistical support for any service goods. Delivery of weekly & monthly reports. Demonstrate positive “Customer First” behaviors to ensure a high level of customer service is always provided Competencies Required: Positive attitude, adaptability, Strong time management skills, Ability to adapt to changing circumstances, Ethical and trustworthy, Self-motivated with the capacity to plan time effectively, Empathy, patience, and Sympathy. Skills Required: Must have a good command of Microsoft Excel and some experience working on CRMs - Zoho, Jira, etc. Customer orientation - able to build relationships and gain trust. Communication: communicating clearly and accurately by adopting various styles at all levels of the organization. Builds and maintains collaborative relationships with cross-functional teams. Good public relations, negotiation, and customer orientation skills Education Requirement: Year of Experience Required: Fresher Industry: Healthtech/ medical equipment Healthcare or devices or start-up background is an added edge. Job Types: Full-time, Internship, Contractual / Temporary Contract length: 6 months Pay: ₹15,000.00 per month Schedule: Day shift Ability to commute/relocate: Malleswaram, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): We must fill this position urgently. Can you start immediately? Language: Hindi (Preferred) Kannada/Tamil/Telugu (Preferred) Work Location: In person Speak with the employer +91 9743631290

Roles and Responsibilities: Job Description: To address customer issues and resolve them in a timely and efficient manner. Interact with customers on various channels such as phone, and email and ensure that all customer concerns are being dealt with immediately. Take ownership of customer issues. Escalate unresolved issues to the appropriate internal teams. Collect prompt and accurate feedback from customers. Provide accurate, valid and complete information using the right methods/tools. Keep records of customer interactions, and call data. Follow communication procedures, guidelines and policies. Customer Support Executive Requirements: Qualification: Minimum of graduation in any field. Experience: 0 to 5 years. Language Preference: English, Hindi, Kannada and any other regional language(Tamil/Telugu) fluent in speaking. Willing to work on rotational & night shifts. Excellent interpersonal and written and oral communication skills. Ability to work and support the team. Computer proficiency. Knowledge of conflict resolution techniques is preferable. Téléphonique Étiquettes. Ability to multitask, prioritize, and manage time effectively. Work from the office. Industry: Health Care Location: Malleshwaram(Bangalore) Job Types: Full-time, Permanent Pay: ₹25,000.00 per month Schedule: Day shift Night shift Rotational shift Weekend availability Ability to commute/relocate: Malleswaram, Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Application Question(s): We must fill this position urgently. Can you start immediately? Experience: Customer support: 1 year (Preferred) Language: Hindi (Preferred) Tamil (Preferred) Telugu (Preferred) Kannada (Preferred) Work Location: In person

Clinical Application Specialist Tricog Health Chennai, Tamil Nadu, India (On-site) Role Title: Clinical Application Specialist Location: Chennai, TN Years of experience required: 2-4 years.. Roles & Responsibilities: ● Provide Hands-on training on Acquisition of Echo Studies to the Doctors (Radiologist / Sonologist) or Echocardiographers on their premise. ● Post training, get the mock run and get the medical validation for the Echo studies acquired by the customer. ● Do the technical validation of the Echo machine and support the sales team on customer onboarding. ● Periodically review the quality of images and videos which are being sent by such customers for our reporting services ● Provide remote clinical support and training on Echo imaging to such customers whose acquisition quality is not adequate for remote reporting services. ● Support trade shows and professional conferences by performing product demonstrations and customer training. ● Use market and product knowledge to assist product and medical R&D teams in developing new features and product innovations. Qualifications/Requirements: ● Degree in Cardiac or allied sciences / technology with Echocardiography as main subject or Diploma in Non-Invasive Cardiology from a reputed institute or university. ● Must have in-depth knowledge and hands on experience in 2D, M-Mode, PW & CW Doppler, Colour flow Imaging, Tissue Doppler imaging and Strain / Strain-Rate imaging. ● Should be able to provide hands on training confidently ● Basic proficiency in Computer skills, Network/DICOM Configuration ● Minimum of 2-3 years clinical experience with demonstrated skill in cardiac imaging. ● Willingness to travel extensively across the country both within and outside your specified geographic region with overnight stays depending on geography and business need. Desired Characteristics of the Candidate: ● Strong presentation skills and interpersonal skills ● Communication skills - Ability to communicate effectively in verbal and in writing ● Must be proficient in English, Hindi and any one of the South Indian Languages ● Solid problem solving skills - Ability to manage and resolve conflict, handle objections and negotiation during the sales process ● Proven professional business acumen - interfacing with internal team members and external customers as a part of a solution-based sales process ● Willingness to be flexible/adapt to changing work environments ● Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve ● Ability to multi-task effectively and manage multiple priorities at one time Job Types: Full-time, Permanent Benefits: Commuter assistance Health insurance Life insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: Clinical Application Specialist: 2 years (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person

Clinical Application Specialist Tricog Health Chennai, Tamil Nadu, India (On-site) Role Title: Clinical Application Specialist Location: Chennai, TN Years of experience required: 2-4 years.. Roles & Responsibilities: ● Provide Hands-on training on Acquisition of Echo Studies to the Doctors (Radiologist / Sonologist) or Echocardiographers on their premise. ● Post training, get the mock run and get the medical validation for the Echo studies acquired by the customer. ● Do the technical validation of the Echo machine and support the sales team on customer onboarding. ● Periodically review the quality of images and videos which are being sent by such customers for our reporting services ● Provide remote clinical support and training on Echo imaging to such customers whose acquisition quality is not adequate for remote reporting services. ● Support trade shows and professional conferences by performing product demonstrations and customer training. ● Use market and product knowledge to assist product and medical R&D teams in developing new features and product innovations. Qualifications/Requirements: ● Degree in Cardiac or allied sciences / technology with Echocardiography as main subject or Diploma in Non-Invasive Cardiology from a reputed institute or university. ● Must have in-depth knowledge and hands on experience in 2D, M-Mode, PW & CW Doppler, Colour flow Imaging, Tissue Doppler imaging and Strain / Strain-Rate imaging. ● Should be able to provide hands on training confidently ● Basic proficiency in Computer skills, Network/DICOM Configuration ● Minimum of 2-3 years clinical experience with demonstrated skill in cardiac imaging. ● Willingness to travel extensively across the country both within and outside your specified geographic region with overnight stays depending on geography and business need. Desired Characteristics of the Candidate: ● Strong presentation skills and interpersonal skills ● Communication skills - Ability to communicate effectively in verbal and in writing ● Must be proficient in English, Hindi and any one of the South Indian Languages ● Solid problem solving skills - Ability to manage and resolve conflict, handle objections and negotiation during the sales process ● Proven professional business acumen - interfacing with internal team members and external customers as a part of a solution-based sales process ● Willingness to be flexible/adapt to changing work environments ● Self-motivated, willingness to take the initiative to identify opportunities for improvement and take actions to improve ● Ability to multi-task effectively and manage multiple priorities at one time Job Types: Full-time, Permanent Benefits: Commuter assistance Health insurance Life insurance Provident Fund Schedule: Day shift Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Experience: Clinical Application Specialist: 2 years (Preferred) Willingness to travel: 100% (Preferred) Work Location: In person