Field Executive

Job Description

Sales & Client Relationship Visit existing and potential B2B clients (retail jewelers) regularly. Present new collections, explain product features, and generate orders. Convert sales enquiries into confirmed orders and increase average ticket size through upselling. Collect client feedback and ensure timely resolutions of issues or queries. 2. Order Management Accurately collect and input client orders into the system/formats. Handle in-out of approval stock and repair items responsibly. Coordinate with the production and dispatch teams for timely deliveries. Ensure all client transactions are documented properly. 3. Lead Generation & Market Development Identify and approach new retail jewelry stores in assigned territory. Share company profile, product range, and pricing to onboard new clients. Maintain enquiry records using CEF (Client Enquiry Form) and track progress. 4. Reporting & Documentation Submit daily reporting via DRF (Daily Reporting Form) – morning & evening. Update all field activity including meter reading, location logs, and tour plans. Prepare packing lists for client deliveries and maintain approval records. Keep all internal dashboards and trackers updated as per schedule. 5. Professional Conduct Always be in proper uniform with ID badge while visiting clients. Never sit at a client’s desk without permission. Represent the company with sincerity, warmth, and integrity in every interaction. Update WhatsApp status daily with product/showroom highlights. Key Performance Indicators (KPIs): Sales Volume & Value Achievement Number of Client Visits and Enquiries Conversion Rate of Enquiries Order Fulfillment Accuracy Approval Management (Return % & TAT) Reporting Discipline (DRF, CEF, Location Logs) Professional Conduct & Client Feedback Skills & Attributes Required: Excellent communication and convincing skills Strong follow-up and time management abilities Knowledge of diamond jewelry products (basic to intermediate) Comfortable with fieldwork, travel, and long hours Trustworthy, responsible, and self-driven Basic skills in WhatsApp, Excel/Google Sheets, and CRM tools Education & Experience: Minimum: Graduate (Preferred: BBA/B.Com or relevant) Experience: 1–3 years in field sales (jewelry or luxury goods industry preferred) Language: Fluent in Hindi + regional language; Basic English for reporting Job Type: Full-time Pay: ₹15,000.00 - ₹29,055.64 per month Benefits: Leave encashment Schedule: Day shift Language: Hindi (Preferred) Work Location: In person