Field Executive

Job Description

1. Field Visits and Reporting

- Conduct a minimum of 3 visits per day as per requirements.

- Ensure timely reporting to the office daily.

- Seek manager's approval for any modifications in field timings or schedules.

2. Address Verification

- Verify addresses of expected customers provided by the sanctioned team to confirm accuracy.

- Visit customers' homes or offices to validate information.

3. Payment Reminders and Documentation

- Visit customers' premises to remind them about pending loan payments to the company.

- Share payment reminders and collect necessary documentation if required.

4. Reporting and Documentation

- Submit daily visit reports to the reporting manager.

- Document all verified addresses and recovery reminders for internal records.

5. Compliance and Record Keeping

- Ensure compliance with company policies and regulations during field visits.

- Maintain accurate records and documentation related to address verification and recovery reminders.

6. Customer Relationship Management

- Build positive relationships with customers during visits.

- Address any queries or concerns raised by customers professionally and promptly.

7. Feedback and Process Improvement

- Provide feedback to management regarding the effectiveness of verification and reminder processes.

- Suggest improvements or changes based on field observations and customer interactions.

8. Timely Completion of Tasks

- Follow designated work timings, including returning to the office before 6 PM unless specified by the manager.

- Ensure timely completion of assigned tasks and activities within stipulated deadlines.

9. Accuracy and Issue Reporting

- Maintain high standards of accuracy and thoroughness in address verification and reminder communications.

- Report any discrepancies or issues encountered during field visits promptly to the concerned department.

Job Types: Full-time, Permanent

Pay: ₹14,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Leave encashment
• Paid time off
• Provident Fund

Work Location: In person