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Fenegro Application Support Engineer

3 - 8 years

0 - 2 Lacs

Posted:1 hour ago| Platform: Naukri logo

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Work Mode

Hybrid

Job Type

Full Time

Job Description

Fenegro L2 Support

About the Role:

We are seeking an experienced and technically skilled L2 Support Analyst to support the Fenergo CLM platform used for onboarding, KYC, client due diligence, and regulatory compliance. You will handle escalated technical issues, perform root cause analysis, and support ongoing enhancements and system stability in coordination with business and vendor teams.

Key Responsibilities:

  • Handle second-level support for the Fenergo platform, resolving issues escalated from L1 teams.
  • Troubleshoot complex platform issues related to workflows, configurations, API integrations, UI errors, and data issues.

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