Initiated outbound calls: to potential customers, effectively promoting products/services and generating qualified leads.
Handled inbound customer calls, addressing inquiries, resolving issues, and providing accurate product/service information.
Cultivated positive customer relationships: through attentive listening and persuasive communication, leading to increased customer satisfaction and retention.
Maintained accurate records: of all customer interactions and updated client information in the company's CRM system.
Achieved and exceeded: daily/weekly/monthly sales and lead generation targets.
Followed up on leads: and existing customers to nurture relationships and move prospects through the sales pipeline.
Collaborated with the sales and marketing teams: to align strategies and provide valuable customer feedback.
Provided excellent first-line customer support, ensuring a positive brand experience.

Key Skills to Include

Communication Skills: Exceptional oral communication, active listening, and professional telephone etiquette.
Sales & Persuasion: Strong persuasive speaking, negotiation, and objection handling skills.
Customer Service: Ability to build rapport, resolve issues, and maintain strong customer relationships.
Technical Skills: Proficiency with CRM systems and basic computer knowledge.
Personal Attributes: Ability to work under pressure, manage multiple tasks, attention to detail, and strong time management.

whatsapp your CV - 8264675412

Job Type: Full-time

Pay: ₹10,000.00 - ₹18,000.00 per month

Benefits:

Cell phone reimbursement
Paid sick time
Paid time off

Work Location: In person

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