female telecaller

Rootstechnology

0 - 2 years

0 - 2 Lacs

india

Posted:1 week ago| Platform: GlassDoor logo

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Skills Required

service communication crm negotiation

Work Mode

On-site

Job Type

Full Time

Job Description

We are looking for a motivated and confident Telecaller to handle inbound and outbound calls, generate sales leads, follow up with potential customers, and provide excellent customer service. The ideal candidate should have good communication skills, a positive attitude, and the ability to achieve targets.

Key Responsibilities:

Make outbound calls to potential and existing customers to inform them about products/services.
Handle inbound calls, address customer inquiries, and provide accurate information.
Generate and qualify leads through cold calling and follow-up.
Maintain records of calls and customer interactions in the CRM system.
Follow communication scripts and adhere to call handling procedures.
Build and maintain customer relationships to ensure repeat business.
Achieve daily/weekly/monthly call and sales targets.
Provide feedback to the team leader or manager on market trends and customer needs.
Education: Minimum Graduate in any discipline.
Experience: 0–2 years of experience in telesales, telemarketing, or customer service (freshers can also apply).
Skills:
Excellent verbal communication skills (English / Hindi / regional language as required).
Good listening and negotiation skills.
Basic computer knowledge (MS Office, CRM software).
Ability to work under pressure and meet targets.
Positive attitude and customer-oriented approach.

Job Type: Full-time

Pay: ₹8,086.00 - ₹24,658.44 per month

Work Location: In person

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