F&B Service Associate

Company Description

Villa Maya, a globally acclaimed gourmet restaurant, is housed in an elegantly restored 18th-century Arumana Ammaveedu in Trivandrum. Famed for its blend of traditional hospitality and contemporary dining, the restaurant offers an exclusive menu featuring authentic dishes from Kerala and its historical trade partners. Renowned for its praised cuisine, sublime ambiance, and personalized service, Villa Maya provides an unparalleled epicurean experience. The restaurant consistently wins accolades for its commitment to high-quality food and exceptional guest service.

Role Description

This is a full-time, on-site role for an F&B Service Associate located in Trivandrum. The primary responsibilities for this role include providing exceptional service experience to guests, managing table set-up, assisting with food and beverage orders, and ensuring all guests' needs are met promptly. Additional duties involve maintaining cleanliness and organization in dining areas and collaborating with the kitchen and service teams to ensure smooth operations. A high standard of customer service with a focus on personalized attention will be key to success in this role.

Qualifications

• Excellent interpersonal and communication skills, with the ability to engage professionally with guests
• Proficiency in customer service and hospitality operations
• Strong teamwork abilities and collaboration with service and kitchen teams
• Attention to detail and maintaining cleanliness standards
• Relevant prior experience in food and beverage services or hospitality roles
• Ability to thrive in a fast-paced, service-oriented environment
• Flexibility to work in shifts and adapt to the dynamic needs of the role
• Formal training or certification in hospitality or related fields is advantageous
• Fluency in English and/or regional languages is a plus