Key Responsibilities: Supervise and manage all administrative activities across multiple QSR locations. Ensure adherence to company policies, operational standards, and local regulatory requirements. Maintain documentation related to licenses, vendor agreements, staff records, and compliance certificates. Coordinate with HR on employee onboarding, payroll documentation, attendance records, and leave management. Manage office and store-level supply procurement and inventory tracking (non-food items). Liaise with landlords, municipal authorities, and service vendors for facility maintenance and utilities. Assist operations and finance teams with daily reporting, billing, and petty cash management. Organize and monitor schedules for housekeeping, security, and equipment maintenance services. Ensure digital and physical record-keeping systems are up-to-date and properly maintained. Provide administrative support for new store openings and store audits. Requirements: Bachelor’s degree in Business Administration, Management, or a related field. 3–6 years of administrative or operations experience, preferably in the QSR, retail, or hospitality industry. Strong organizational and multitasking abilities. Proficiency in MS Office (Excel, Word, Outlook) and familiarity with POS or back-office systems. Knowledge of labor laws, local compliance, and restaurant operations is a plus. Excellent communication and interpersonal skills. Ability to handle confidential information with integrity. Preferred Qualifications: Experience working with franchise or multi-unit operations. Familiarity with QSR-specific ERP or admin platforms. Basic understanding of facility management, procurement, and documentation workflows.

Key Responsibilities: Develop and execute national and local marketing strategies to drive traffic and increase same-store sales. Plan and manage campaigns for new product launches, promotions, and seasonal offerings. Collaborate with operations, franchisees, and creative teams to roll out promotional materials across outlets. Manage digital marketing efforts including social media, email marketing, SEO/SEM, and online delivery platforms Monitor and analyze customer data, campaign results, and competitor trends to refine strategies. Manage relationships with agencies, influencers, and brand partners. Lead loyalty and CRM program strategies to increase customer retention and frequency. Oversee the development and consistency of point-of-sale (POS) materials and in-store branding. Plan and execute store opening promotions and regional activations. Ensure marketing initiatives align with operational capabilities and restaurant execution. Requirements: Bachelor’s degree in Marketing, Business, or a related field. 4–8 years of marketing experience, preferably in the QSR, food & beverage, or hospitality industry. Proven experience in both digital and traditional marketing channels. Understanding of customer behavior in the food service industry. Strong project management, creative thinking, and analytical skills. Excellent written and verbal communication. Ability to work in a fast-paced, customer-driven environment. Preferred Qualifications: Master’s degree (MBA preferred). Experience working with franchise networks. Hands-on experience with loyalty app marketing, delivery aggregator promotions, and regional brand activations. Familiarity with tools like Canva, Meta Business Suite, Google Analytics, and CRM software.

Corporate and Event Sales – Roles & Responsibilities1. Lead Generation & Client Acquisition Identify and approach corporate clients, event planners, and agencies. Generate leads through cold calls, networking, email campaigns, and referrals. Maintain a strong pipeline of potential clients for corporate and group bookings. 2. Event Sales & Planning Sell event spaces, banquet halls, catering packages, or group dining experiences. Customize event offerings based on client requirements (theme, budget, F&B, A/V). Coordinate with operations and kitchen teams to ensure smooth event execution. 3. Corporate Account ManagementDevelop long-term relationships with corporate clients for recurring business. Understand client goals and offer tailored solutions for meetings, launches, team outings, etc. Negotiate terms and finalize contracts for bulk orders, retainer accounts, or event packages. 4. Proposal Development & PresentationsPrepare and present persuasive proposals, decks, and quotations to potential clients. Respond to RFPs (Request for Proposals) and prepare event plans or pricing packages. 5. Revenue Generation & TargetsMeet or exceed monthly sales targets (MICE, group bookings, corporate tie-ups). Upsell premium services such as decor, entertainment, and additional food packages. 6. Internal CoordinationWork closely with marketing, operations, kitchen, and service teams to deliver client expectations. Ensure all departments are aligned for seamless execution of corporate events or orders. 7. Reporting & CRM ManagementMaintain accurate sales records, event details, and client communication logs. Update CRM systems with leads, follow-ups, event feedback, and revenue data. 8. Market & Competitor ResearchStay informed about market trends, competitor offerings, and pricing strategies. Identify new opportunities such as corporate gifting, festive promotions, or sponsorships. 9. Client Servicing & Feedback Provide exceptional pre-event and post-event client service. Handle last-minute changes, resolve conflicts, and ensure client satisfaction. Collect feedback and use insights to improve offerings. 10. Branding & Representation Represent the brand professionally at trade shows, expos, B2B meetings, and networking events. Promote the company’s offerings in B2B circles and build brand visibility.

Greet and serve customers in a friendly and efficient manner Take and process orders accurately at the counter or drive-thru Prepare food and beverages according to company standards Maintain cleanliness of work areas, dining spaces, and equipment Follow safety, hygiene, and food quality protocols Assist in inventory checks and stock replenishment Work collaboratively with the team to meet store goals and customer satisfaction

Key Responsibilities: Manage day-to-day operations of multiple outlets. Monitor sales, profitability, and cost control for each unit. Ensure adherence to company standards in food quality, service, hygiene, and safety. Recruit, train, and lead store managers and their teams. Conduct regular audits and performance reviews of stores. Implement promotional campaigns and ensure compliance with SOPs. Drive customer satisfaction and resolve escalated complaints. Report performance metrics and suggest process improvements to senior leadership. Key Skills & Requirements: Graduate or Diploma in Hotel Management / Business Administration. 4–6 years of QSR/F&B retail experience, including multi-store management. Strong leadership and people management skills. Analytical mindset with data-driven decision-making ability. Excellent communication and problem-solving skills. Willingness to travel frequently within the assigned area.

Key Responsibilities: Greet and serve customers courteously. Take and process orders efficiently. Prepare food and beverages as per company standards. Maintain cleanliness in the kitchen and dining area. Follow all food safety and hygiene protocols. Assist in inventory and stock management. Handle cash and digital payments accurately. Support team members in daily operations. Requirements: 10th/12th pass or equivalent preferred Good communication and customer service skills Ability to work in a fast-paced environment Willingness to work in shifts, including weekends

Food Packing