Company Description Expert Law provides specialized legal services in Personal Injury and Immigration Law to clients across the nation. With a commitment to excellence and over 40 years of combined experience, the company prioritizes delivering high-quality advice paired with a personal touch. Guided by the philosophy of "putting people first," Expert Law upholds transparency, reliability, and integrity as its core values. The firm is dedicated to streamlining the legal process while maintaining outstanding client care and clear communication regarding fees and timelines. Role Description This is a full-time remote role for a Social Media Manager. The Social Media Manager will oversee the planning, creation, and execution of social media strategies to enhance brand awareness and engagement. Responsibilities include managing content creation, implementing social media optimization (SMO) techniques, analyzing the performance of social media campaigns, and maintaining consistent communication with the team. The candidate will also focus on tailoring content strategies to align with the company's core values and goals. Qualifications Proficiency in Social Media Marketing and Social Media Optimization (SMO) Strong Writing and Communication skills to effectively convey messages and engage audiences Experience in developing and implementing Content Strategies to maximize reach and impact Familiarity with social media analytics tools to evaluate the effectiveness of campaigns Ability to work independently and manage multiple projects in a remote environment Background in legal, advocacy, or related industries is a plus Bachelor's degree in Marketing, Communications, or a related field preferred
```html Company Description Expert Law provides bespoke legal services to individuals and businesses across the U.S., specializing in Personal Injury and Immigration Law. With over 40 years of combined experience, we are committed to delivering high-quality legal advice paired with a personalized touch. Guided by our philosophy of "putting people first," we emphasize transparency, reliability, and integrity in every aspect of our work. Our client-focused approach ensures a seamless experience from the initial consultation to the resolution of each case. Role Description This is a full-time remote role for a Performance Marketing Manager. The individual in this position will be responsible for developing, executing, and optimizing paid media campaigns across various digital marketing channels such as PPC, social media, and display networks. They will analyze campaign performance metrics to identify trends and opportunities, manage budgets effectively, perform keyword research, and coordinate with internal teams to ensure alignment with overall business objectives. Additionally, the role involves driving lead generation and developing strategies for client acquisition and retention. Qualifications Proven experience in digital marketing, PPC campaign management, and social media advertising Strong analytical skills and familiarity with data analysis tools for reporting and performance evaluation Knowledge of SEO principles and keyword research practices Proficiency in platforms such as Google Ads, Facebook Ads, Google Analytics, and other digital marketing tools Excellent communication, organizational, and collaboration skills Ability to work independently, with self-discipline and a results-driven mindset, in a remote environment Bachelor’s degree in Marketing, Business, or a related field Experience in legal services marketing and lead generation is a plus Up-to-date knowledge of digital marketing trends and best practices ```
Company Description We suggest you enter details here. Role Description This is a full-time remote role for an HR Recruiter. The HR Recruiter will be responsible for managing the end-to-end recruitment process, including job posting, screening resumes, conducting interviews, and coordinating hiring decisions. The role also involves building and maintaining a network of potential candidates, collaborating with hiring managers to identify staffing needs, and ensuring a positive candidate experience throughout the recruitment process. Additional responsibilities include maintaining accurate records of recruitment activities and contributing to employer branding initiatives. Qualifications Proficiency in candidate sourcing, resume screening, and interview techniques Experience in maintaining relationships with candidates and optimizing candidate experience Strong organizational, time-management, and multitasking skills Familiarity with using applicant tracking systems (ATS) and recruitment platforms Excellent verbal and written communication skills Understanding of human resources best practices and employment laws is a plus Bachelor’s degree in Human Resources, Business Administration, or related field preferred Previous experience in recruitment within an HR team is an added advantage
Company Description Expert Law is a nationally recognized legal firm specializing in Personal Injury and Immigration Law, delivering bespoke solutions to individuals and businesses. With 40 years of combined expertise, the firm is committed to providing high-quality legal advice with a personal touch. Guided by the core values of transparency, reliability, and integrity, Expert Law ensures a seamless experience for clients from initial consultation to case resolution. The firm emphasizes clear communication about fees and timelines, consistently upholding exceptional client care standards. Role Description This is a full-time remote role for a Paid Media Marketing Manager. The successful candidate will manage, execute, and optimize paid media campaigns across multiple digital platforms, ensuring they align with marketing objectives. Responsibilities include media planning, analyzing campaign performance, coordinating with creative and marketing teams, and ensuring efficient budget utilization. The Paid Media Marketing Manager will also contribute to developing strategies to enhance brand visibility and drive business growth. Qualifications Proficiency in Media Planning and New Media strategies to create and manage paid campaigns Expertise in Performance Marketing and Digital Marketing to optimize advertising and audience engagement Strong Communication skills, with the ability to collaborate with cross-functional teams and present campaign insights Analytical mindset to assess campaign performance and refine strategies for desired outcomes Familiarity with advertising platforms (e.g., Google Ads, Facebook Ads Manager) is highly beneficial Bachelor's degree in Marketing, Communications, or a related field preferred Experience within the legal industry or similar professional services sector is a plus
Company Description Expert Law is a nationally recognized legal firm specializing in Personal Injury and Immigration Law, delivering bespoke solutions to individuals and businesses. With 40 years of combined expertise, the firm is committed to providing high-quality legal advice with a personal touch. Guided by the core values of transparency, reliability, and integrity, Expert Law ensures a seamless experience for clients from initial consultation to case resolution. The firm emphasizes clear communication about fees and timelines, consistently upholding exceptional client care standards. Role Description This is a full-time remote role for a Paid Media Marketing Manager. The successful candidate will manage, execute, and optimize paid media campaigns across multiple digital platforms, ensuring they align with marketing objectives. Responsibilities include media planning, analyzing campaign performance, coordinating with creative and marketing teams, and ensuring efficient budget utilization. The Paid Media Marketing Manager will also contribute to developing strategies to enhance brand visibility and drive business growth. Qualifications Proficiency in Media Planning and New Media strategies to create and manage paid campaigns Expertise in Performance Marketing and Digital Marketing to optimize advertising and audience engagement Strong Communication skills, with the ability to collaborate with cross-functional teams and present campaign insights Analytical mindset to assess campaign performance and refine strategies for desired outcomes Familiarity with advertising platforms (e.g., Google Ads, Facebook Ads Manager) is highly beneficial Bachelor's degree in Marketing, Communications, or a related field preferred Experience within the legal industry or similar professional services sector is a plus
Company Description Expert Law provides personalized legal services nationwide, specializing in Personal Injury and Immigration Law for both individuals and businesses. Guided by a "putting people first" philosophy, the firm emphasizes transparency, reliability, and integrity in delivering high-quality advice and client care. With 40 years of combined experience, the team possesses extensive knowledge and expertise to address various legal challenges effectively. Expert Law is committed to offering tailored, seamless support throughout every stage of the legal process. Role Description This is a full-time remote role for a CRM Manager- Email & SMS Specialist. The primary responsibilities include managing email and SMS marketing campaigns to engage and retain clients. The CRM Manager will oversee market segmentation, analyze campaign performance, and collaborate with internal teams to enhance customer engagement strategies. Day-to-day tasks also involve campaign optimization, reporting, and ensuring all client communications align with brand standards and regulatory guidelines. Qualifications Strong Analytical Skills and the ability to interpret performance data effectively Proficiency in Communication, both written and verbal, to collaborate across teams Experience in Sales and Market Segmentation for targeted engagement initiatives Project Management capabilities to oversee campaigns from concept to execution Experience in CRM tools and platforms is highly beneficial Attention to detail and ability to manage multiple tasks concurrently Bachelor's degree in Marketing, Communications, Business, or a related field is preferred
Company Description Expert Law offers personalized legal services in Personal Injury and Immigration Law across the nation. With a client-focused approach, we ensure a seamless handling of cases from the initial consultation to their resolution, providing comprehensive solutions. With 40 years of combined experience, our team is dedicated to delivering high-quality legal advice with transparency, reliability, and integrity. Our core philosophy of 'putting people first' is reflected in our commitment to clear communication, fair pricing, and exceptional client care to meet each individual’s unique needs. Role Description This is a full-time remote role for a Performance Marketing Manager. Responsibilities include developing and executing digital marketing strategies to drive growth, managing paid campaigns across platforms (e.g., Google Ads and social media), analyzing campaign performance, optimizing ROI, and identifying data-driven opportunities. This role requires collaboration with cross-functional teams, staying updated on marketing trends, and managing the marketing budget effectively. Qualifications Proven expertise in digital marketing strategies including paid advertising, social media campaigns, and search engine marketing Strong analytical abilities for data interpretation, campaign optimization, and ROI analysis Experience with online platforms like Google Analytics, Google Ads, and Facebook Ads Manager Proficiency in audience segmentation, targeting, and conversion tracking Excellent project management and communication skills for team collaboration Experience in developing and managing marketing budgets Knowledge of the legal industry or professional services is a plus Bachelor's degree in Marketing, Business, or a related field preferred
ECTC Upto 3-4 lpa Company Description Expert Law specializes in providing personalized legal services in Personal Injury and Immigration Law to clients across the nation. With a commitment to transparency, reliability, and integrity, Expert Law ensures an end-to-end solution focused on clients needs. Backed by 40 years of combined experience, the firm delivers high-quality legal advice with a personal touch. Known for upholding the highest standards of client care, Expert Law is dedicated to clear communication regarding fees, timeframes, and tailored services. Role Description This is a full-time, remote role for a Global Recruiter at Expert Law. The Global Recruiter will be responsible for identifying, sourcing, and attracting top talent to meet the firm's staffing needs. Additional responsibilities include collaborating with hiring managers to determine recruitment requirements, managing job postings, conducting candidate assessments and interviews, and building a diverse global talent pipeline. This role requires effective communication and coordination with internal and external stakeholders to ensure timely and successful hiring of qualified professionals. Qualifications Proficiency in sourcing, screening, and interviewing candidates Skills in recruitment strategy development and diversity hiring practices Strong organizational, time management, and attention-to-detail skills Experience with applicant tracking systems (ATS) and recruitment tools Excellent communication, interpersonal, and negotiation abilities Ability to work independently in a remote environment Bachelor's degree in Human Resources, Business Administration, or a related field Experience in law firm recruitment or legal industry knowledge is a plus
Company Description Expert Law offers personalized legal services in Personal Injury and Immigration Law across the nation. With a client-focused approach, we ensure a seamless handling of cases from the initial consultation to their resolution, providing comprehensive solutions. With 40 years of combined experience, our team is dedicated to delivering high-quality legal advice with transparency, reliability, and integrity. Our core philosophy of putting people first is reflected in our commitment to clear communication, fair pricing, and exceptional client care to meet each individual's unique needs. Role Description This is a full-time remote role for a Performance Marketing Manager. Responsibilities include developing and executing digital marketing strategies to drive growth, managing paid campaigns across platforms (e.g., Google Ads and social media), analyzing campaign performance, optimizing ROI, and identifying data-driven opportunities. This role requires collaboration with cross-functional teams, staying updated on marketing trends, and managing the marketing budget effectively. Qualifications Proven expertise in digital marketing strategies including paid advertising, social media campaigns, and search engine marketing Strong analytical abilities for data interpretation, campaign optimization, and ROI analysis Experience with online platforms like Google Analytics, Google Ads, and Facebook Ads Manager Proficiency in audience segmentation, targeting, and conversion tracking Excellent project management and communication skills for team collaboration Experience in developing and managing marketing budgets Knowledge of the legal industry or professional services is a plus Bachelor's degree in Marketing, Business, or a related field preferred
CTC upto 4 LPA Company Description Expert Law provides tailored legal services to individuals and businesses specializing in Personal Injury and Immigration Law. With a client-focused approach, the firm ensures seamless handling of cases from start to finish, delivering personalized solutions. Backed by 40 years of combined legal expertise, Expert Law is committed to maintaining transparency, reliability, and integrity in all interactions. The firm emphasizes high-quality advice with a personal touch, upholding its philosophy of "putting people first." Clients can expect clear communication regarding fees and timelines with exceptional client care. Role Description This is a full-time remote position for a Global HR Recruiter. The Global HR Recruiter will manage end-to-end talent acquisition processes, including sourcing, shortlisting, and onboarding of candidates. This role involves devising recruitment strategies, building and maintaining a strong candidate pipeline, and collaborating with internal teams to ensure hiring needs are met. A proactive approach to identifying top talent and building relationships with candidates is crucial to support the company’s growth and commitment to excellence. Qualifications Recruitment expertise, including talent acquisition, candidate screening, and interviewing Strong interpersonal, negotiation, and communication skills Knowledge of global recruitment strategies and experience in remote hiring Proficiency in HR software and applicant tracking systems Ability to work effectively in cross-functional and remote teams Bachelor’s degree in Human Resources, Business Administration, or a related field, or relevant work experience Familiarity with employment laws and regulations across various regions is an advantage
Company Description Expert Law provides tailored legal services nationally to both individuals and businesses, specializing in Personal Injury and Immigration Law. With a commitment to excellence, the firm prides itself on offering high-quality advice, transparent pricing, and personalized service. Boasting over 40 years of combined experience, Expert Law ensures a seamless process, from the first consultation to the case's resolution. Guided by the core values of transparency, reliability, and integrity, the organization prioritizes client needs and delivers outstanding care in every case. Role Description This is a full-time remote role for a Performance Marketing Manager. The Performance Marketing Manager will be responsible for planning, executing, and optimizing performance-driven marketing campaigns to drive traffic, lead generation, and conversion. Core tasks include managing paid advertising channels, analyzing campaign performance, monitoring ROI, collaborating with cross-functional teams, and refining strategies for continuous improvement. The role will involve leveraging data analytics to inform decision-making and ensuring alignment with business objectives to achieve measurable results. Qualifications Proven expertise in creating, managing, and optimizing performance marketing campaigns across platforms such as Google Ads, social media, and other paid channels. Strong analytical and data interpretation skills, experience using tools like Google Analytics, Facebook Ads Manager, and other performance measurement platforms. Excellent communication, collaboration, and organizational skills to work with cross-functional teams and stakeholders. Understanding of audience targeting, A/B testing, and conversion rate optimization (CRO). Experience in budgeting, forecasting, and meeting performance metrics and Revenue/ROI goals. Experience in SEO and content marketing to complement paid campaigns is a plus. Bachelor’s degree in marketing, business, data analytics, or a related field preferred but not mandatory if backed by proven experience.
Company Description Expert Law provides nationwide legal services in Personal Injury and Immigration Law, offering customized solutions for both individuals and businesses. Committed to excellence, the firm's 40 years of combined experience reflect its dedication to maintaining exceptional knowledge and expertise in legal practice. Transparency, reliability, and integrity are at the core of its operations, ensuring clients receive clear communication regarding fees, timelines, and a high standard of personalized service. Guided by its "putting people first" philosophy, Expert Law prioritizes seamless and client-focused legal support from consultation to case resolution. Role Description This is a full-time remote role for an Email and SMS Marketing Manager. The individual in this role will design, implement, and optimize email and SMS marketing campaigns to effectively engage current and potential clients. Day-to-day responsibilities include managing marketing automation tools, analyzing campaign performance, segmenting audiences for personalized communication, and supporting lead generation efforts. The role will also involve collaboration with internal teams to align marketing strategies with broader business goals. Qualifications Experience with Marketing Automation tools and Customer Relationship Management (CRM) platforms Strong background in Marketing and Lead Generation strategies Proficiency in Digital Marketing techniques and data-driven campaign analysis Excellent communication, organizational, and analytical skills Ability to work independently and meet deadlines in a remote work environment Experience within the legal industry or familiarity with Personal Injury and Immigration Law is a plus Bachelor’s degree in Marketing, Communications, Business, or related field
Company Description Expert Law provides high-quality legal services in Personal Injury and Immigration Law to clients nationwide. With over 40 years of combined legal experience, Expert Law prioritizes delivering seamless, end-to-end legal solutions tailored to meet individual and business needs. Guided by the philosophy of "putting people first," the firm is committed to transparency, reliability, and integrity. Expert Law is dedicated to excellence, ensuring clear communication, client-focused service, and the highest standard of care throughout each case. Role Description This is a full-time remote role for an Email HTML Developer. The Email HTML Developer will be responsible for creating and editing high-quality email templates, implementing responsive designs, and ensuring aesthetic consistency across devices. Daily tasks include collaborating with team members to design visually appealing email campaigns, coding email templates using HTML and CSS, optimizing designs for performance, and troubleshooting any email rendering issues. The role requires attention to detail and effective communication with various teams. Qualifications We need an Email HTML Designer who can hit the ground running and deliver high-quality, conversion-focused email designs at scale. Design and code 50+ HTML email templates Update all existing email automation flows with modern, mobile-optimized designs Create new templates for daily promotional campaigns Ensure all designs are Klaviyo-compatible and render perfectly across devices Deliver 10+ new HTML email designs per week Support A/B testing initiatives with design variations Optimize templates based on performance data Maintain and update template library as needed What You'll Do Primary Responsibilities: Design and code HTML/CSS email templates optimized for conversions Ensure all emails are mobile-responsive and render properly across all major email clients Translate brand guidelines into consistent, high-performing email designs Implement best practices for email deliverability and inbox placement Create modular template systems that allow for quick campaign deployment Technical Requirements: Expert-level proficiency in email-specific HTML/CSS (table-based layouts, inline CSS, etc.) Deep understanding of email client rendering quirks (Outlook, Gmail, Apple Mail, etc.) Experience with responsive email design and mobile optimization Familiarity with Klaviyo or similar ESP platforms
Company Description Expert Law is a nationally recognized legal firm specializing in Personal Injury and Immigration Law. With over 40 years of combined experience, the firm is dedicated to providing high-quality advice tailored to the unique needs of both individuals and businesses. Guided by the philosophy of "putting people first," Expert Law ensures seamless legal processes from start to finish, prioritizing transparency, reliability, and integrity. The firm is committed to delivering personalized services with the highest standard of client care and upholding clear communication about fees and timelines. Role Description This is a full-time remote role for an HR Recruiter. The HR Recruiter will be responsible for sourcing, screening, and hiring top talent to meet the staffing needs of the organization. Responsibilities will include creating effective job descriptions, conducting interviews, collaborating with hiring managers, developing recruitment strategies, and maintaining strong talent pipelines. Additionally, the recruiter will ensure compliance with organizational policies and support onboarding processes to provide a smooth integration for new hires. Qualifications Proven experience in talent sourcing, interviewing, and end-to-end recruitment processes Strong knowledge of recruitment software, applicant tracking systems (ATS), and job board platforms Excellent communication, interpersonal, and relationship-building skills Ability to analyze recruiting metrics and adjust strategies accordingly Strong organizational and time management skills to handle multiple tasks and deadlines Familiarity with employment laws and human resources best practices Bachelor’s degree in Human Resources, Business Administration, or a related field is preferred Experience in legal services or professional services industries is a plus
Company Description Expert Law provides national representation for clients, specializing in Personal Injury and Immigration Law. With over 40 years of combined experience, the firm is committed to delivering high-quality, personalized legal services. Transparency, reliability, and integrity are at the core of everything we do, ensuring clear communication on fees, timeframes, and outcomes. Expert Law prides itself on putting clients first, offering seamless, end-to-end solutions tailored to meet their specific legal needs. Role Description This is a full-time remote role for a Social Media Manager. The Social Media Manager will be responsible for creating and executing engaging social media strategies, managing content calendars, and optimizing social platforms to grow brand visibility. Daily tasks include crafting, scheduling, and analyzing content performance to enhance reach and engagement, ensuring alignment with the company’s mission and voice. The role also involves collaborating with internal teams to enhance communication and overall marketing efforts. Qualifications Strong skills in Social Media Marketing and Social Media Optimization (SMO). Experience in developing and executing effective Content Strategies and producing engaging written content. Excellent Communication and Writing skills tailored to diverse audiences and social platforms. Proficiency in analytics tools to measure and improve social media performance. Knowledge of current social media trends and best practices. Bachelor's degree in Marketing, Communications, or a related field is preferred. Experience in the legal sector or related industries is an added advantage.
Company Description Expert Law provides customized legal services to individuals and businesses, specializing in Personal Injury and Immigration Law across the United States. With over 40 years of combined experience, the firm prides itself on its commitment to excellence, transparency, reliability, and integrity. At the heart of the company's philosophy—"putting people first"—is a focus on delivering seamless, personalized support from initial consultations to case resolutions. Expert Law emphasizes clarity in communication, offering transparent fee structures, time frames, and a high standard of client care. Role Description This is a full-time remote role for an Email HTML Designer. The candidate will be responsible for conceptualizing and creating email designs, developing HTML email templates, and optimizing for usability and high engagement rates. Responsibilities also include collaboration with the marketing team to align designs with brand guidelines, testing email campaigns across various devices, and troubleshooting technical issues to ensure flawless execution. The designer will play a key role in enhancing email marketing initiatives to effectively convey Expert Law's message to current and potential clients. Qualifications Proficiency in HTML/CSS coding specifically for email design and strong knowledge of email-specific coding nuances Skills in design tools such as Adobe Creative Suite, Photoshop, Illustrator, or Figma Understanding of email marketing platforms like Mailchimp, Constant Contact, or similar software Familiarity with responsive email design principles and ability to ensure cross-device and cross-browser compatibility Strong attention to detail, creativity, and ability to visualize engaging email layouts Organizational and time management skills to meet deadlines in a remote work environment Experience with A/B testing and optimizing email performance is a plus Knowledge of legal services marketing or experience working in a professional services industry is an advantage
Company Description Expert Law is a national legal firm specializing in Personal Injury and Immigration Law, providing tailored services to both individuals and businesses. With over 40 years of combined experience, our team delivers high-quality legal advice with a personal touch. Committed to transparency, reliability, and integrity, we prioritize our clients' needs by offering clear fee structures and timelines. Our goal is to provide end-to-end legal solutions with exceptional client care, ensuring a seamless experience from initial consultation to case conclusion. Role Description This is a full-time remote role for a CRM Manager. The CRM Manager will oversee the implementation and optimization of customer relationship management systems to enhance client engagement. Responsibilities include analyzing client data, managing CRM software, developing strategies for customer retention, and collaborating with teams to align business objectives with CRM initiatives. The role will also involve monitoring market trends to enhance segmentation strategies and drive sales success. Qualifications Strong Analytical Skills to interpret CRM data and drive strategic decision-making. Excellent Communication and Sales skills to effectively manage client relationships and optimize customer engagement strategies. Proficiency in Market Segmentation to develop targeted campaigns and enhance client experience. Project Management skills to oversee CRM implementation and day-to-day operations. Familiarity with CRM platforms and software, as well as experience in managing and improving them. Ability to work independently in a remote environment while collaborating effectively with cross-functional teams. Bachelor’s degree in Marketing, Business Administration, or a related field is preferred. Experience in the legal or professional services industry is an advantage. International Email & SMS Marketing Experience is must to have.
Company Description Expert Law provides tailored legal services in Personal Injury and Immigration Law to both individuals and businesses across the nation. With over 40 years of combined experience, the firm is committed to offering exceptional knowledge, reliability, and personalized client care. Guided by the philosophy of "putting people first," Expert Law emphasizes transparency, integrity, and delivering high-quality advice from start to finish. Clients can expect a seamless and trustworthy experience with clear communication and efficient legal solutions. Role Description This is a full-time remote role for a Performance Marketing Manager. In this role, you will be responsible for planning, implementing, and managing performance marketing strategies to drive growth and audience engagement. Day-to-day responsibilities include optimizing paid campaigns, analyzing performance metrics, managing budgets, and working collaboratively with cross-functional teams to achieve key performance indicators (KPIs) and return on investment (ROI) targets. You will stay updated on industry trends to suggest data-driven improvements and innovative solutions. Qualifications Expertise in performance marketing strategies, campaign management, and online advertising platforms (e.g., Google Ads, Facebook Ads Manager, LinkedIn Ads). Strong analytical skills with proficiency in tools such as Google Analytics, Excel, or other data analysis platforms. Experience with A/B testing, conversion rate optimization, and audience segmentation to drive campaign outcomes. Familiarity with digital marketing concepts such as SEO, PPC, and social media strategies. Excellent communication skills and the ability to collaborate with cross-functional teams effectively. Self-starter with the ability to work remotely, manage priorities, and meet deadlines independently. A bachelor's degree in Marketing, Business, or a related field is preferred.
Company Description Expert Law specializes in Personal Injury and Immigration Law, serving clients across the nation with tailor-made legal solutions for individuals and businesses. With 40 years of combined experience, the firm is committed to delivering high-quality legal advice and personalized service. Known for its core values of transparency, reliability, and integrity, Expert Law ensures clear communication regarding fees and timelines for an exceptional client experience. The firm’s philosophy, "putting people first," is reflected in its seamless approach from the initial consultation through to the resolution of each case. Role Description This is a full-time remote role for a Customer Support Executive. In this role, you will be responsible for providing timely assistance to clients, addressing their queries with professionalism and empathy. Day-to-day tasks include delivering excellent customer service, resolving issues efficiently, managing online support channels, and maintaining a high level of customer satisfaction. You will also support clients with technical issues and collaborate with internal teams to improve customer experience. Qualifications Profound skills in Customer Support, Customer Service, and Customer Satisfaction Ability to provide Online Support and Technical Support with efficiency and clarity Excellent verbal and written communication skills Strong problem-solving abilities and a proactive approach to issue resolution Proficiency with customer relationship management (CRM) software and communication tools Ability to work independently in a remote setting with strong time management skills Previous experience in a customer-facing role, preferably in the legal sector, is a plus
Company Description Expert Law is a nationally recognized legal service provider specializing in Personal Injury and Immigration Law. With over 40 years of combined experience, the firm is dedicated to delivering high-quality legal advice with a client-focused approach. Guided by core values of transparency, reliability, and integrity, Expert Law ensures clear communication around fees, timelines, and case progress. The firm takes pride in offering tailored solutions to meet the unique needs of both individuals and businesses, delivering exceptional client care from the initial consultation to case resolution. Role Description This is a full-time, remote role for an SEO Content Manager. Responsibilities include developing and managing content strategies aligned with SEO objectives, creating and optimizing content for search engine visibility, conducting keyword research, analyzing SEO performance, and collaborating with teams to align content with marketing goals. You will also ensure that all content adheres to brand guidelines and supports the overall marketing strategy. Qualifications Proficiency in SEO strategies, keyword research, and analytics tools Expertise in content creation, content optimization, and web writing Experience with content planning and developing actionable content strategies Strong skills in editing, proofreading, and maintaining content consistency Knowledge of digital marketing, content marketing, and user engagement strategies Familiarity with CMS platforms such as WordPress Excellent analytical and organizational skills Bachelor's degree in Marketing, Communications, Journalism, or equivalent experience Previous experience in a legal or professional services environment is a plus