Experienece Centre Manager

Company Description

ELECTRO TRADE - is system integrators of Home automation, Home Theatre systems and Italian Texture finishes based in Kolkata, West Bengal. Powered by ExcellenceTech.com, ELECTRO TRADE has established itself at PS Continental, Topsia, Kolkata. We believe home automation isn’t just a product—it’s a lifestyle solution. It’s about bringing luxury, simplicity, and intelligence into everyday living. From automating routine tasks to enhancing comfort, convenience, and security, our goal is to make your home adapt seamlessly to you—not the other way around.

Role Description

This is a full-time on-site role for an Experience Centre Manager, located in the Kolkata metropolitan area. The Experience Centre Manager will be responsible for overseeing the daily operations of the experience center, ensuring excellent customer service, managing staff, and driving sales. Other responsibilities include maintaining inventory, organizing promotional events, and providing product demonstrations to customers. The role requires effective communication with team members and customers to enhance their experience at the center.

Qualifications

• Experience in managing retail or experience centers
• Strong customer service and interpersonal skills
• Team management and leadership skills
• Excellent communication and organizational skills
• Sales and marketing experience
• Problem-solving and conflict resolution skills
• Proficiency in inventory management
• Bachelor's degree in Business Administration, Marketing, or related field