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JPMorgan Chase Bank
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Experience Design Senior Associate

Experience Design Senior Associate

JPMorgan Chase Bank

6 - 11 years

7 - 11 Lacs

hyderabad

Posted:4 hours ago| Platform:

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Skills Required

user research web technologies scalability digital design banking research continuous improvement user experience design information architecture visual design

Work Mode

Work from Office

Job Type

Full Time

Job Description

We have an exciting opportunity for you to shape impactful digital experiences in a dynamic ficial environment

As an Experience Design Senior Associate within the Branch Comms and Tools team, you will create inclusive and accessible solutions that enhance our products and services
You will collaborate with cross-functional teams to align user needs with business goals, driving continuous improvement and strategic thinking in experience design

Job responsibilities

Designs and develops elegant solutions to interaction problems, ensuring consistency across products and platforms
Applies advanced knowledge of information architecture and storyboarding to create user-centric designs
Conducts data-driven analyses to inform design decisions and transform information into valuable insights
Collaborates with cross-functional teams to incorporate inclusive design principles and accessibility guidelines
Operates with an iterative design mindset, incorporating user feedback to improve user experience
Assists in analyzing market trends, user research studies, and user behavior to inform design decisions
Leverages visual design, layout, and usability best practices to ensure digital design quality

Required qualifications, capabilities, and skills

Six years in a user experience design or equivalent role dedicated to improving digital product experiences
Proven ability to create visually appealing and functional designs using industry-standard tools
Demonstrated experience designing and optimizing user experiences across web, mobile, and digital channels
Previous experience interpreting complex data and transforming it into actionable insights
Proficient understanding of inclusive design principles, accessibility guidelines, and assistive technologies
Expertise in working with and contributing to design systems for consistency and scalability
Experience mapping complex user journeys across multiple channels and products

Preferred qualifications, capabilities, and skills

Familiarity with design- and systems-thinking approaches
Previous experience working on employee experiences in banking or regulated industries
Demonstrated experience with user- and human-centered design approaches
Experience supporting research- and data-led discovery efforts to identify user needs and opportunities

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Experience Design Senior Associate