Customer Success Manager - EMEA BiteSpeed

3.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About BiteSpeed Hey there! We are a Sequoia-backed SaaS startup building an AI-native Marketing, Support & Sales suite for e-commerce brands. Were currently working with 3000+ e-commerce brands globally across 50+ countries and are fortunate to have raised $5.5M+ along the journey with marquee investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal & more backing us. Check out more about us here - https://www.bitespeed.co/ and do read through our 200+ odd 5-star reviews to get a sense of what our customers say about us here - https://apps.shopify.com/bitespeed-fb-messenger-chatbot (we openly brag about this ????) Weve had some solid investors back us (making it easier for you to stal...

Posted 3 months ago

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Customer Success Manager - India BiteSpeed

3.0 - 5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Posted 3 months ago

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Client Onboarding Manager - EMEA BiteSpeed

1.0 - 5.0 years

0 Lacs

karnataka

On-site

About BiteSpeed: BiteSpeed is a Sequoia-backed SaaS startup dedicated to developing an AI-native Marketing, Support & Sales suite tailored for e-commerce brands. With a global presence spanning 50+ countries, we have established partnerships with over 3000 e-commerce brands worldwide. Along our journey, we have secured funding exceeding $5.5M with esteemed investors like Sequoia Capital India, Kunal Shah, Gaurav Munjal, and more supporting our vision. You can learn more about us at https://www.bitespeed.co/ and explore our exceptional customer reviews at https://apps.shopify.com/bitespeed-fb-messenger-chatbot. Role Description: As BiteSpeed continues its impressive growth trajectory, we are ...

Posted 3 months ago

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Key Account Manager - Customer Success Bitespeed

2.0 - 4.0 years

4 - 6 Lacs

Bengaluru

Work from Office

About the role We want to keep our customers for life . To do that, customer success is probably going to be our most important function and we want to treat it like that. So far our customer success function has been founder-led, we have a track record of 250+ 5-star reviews and the envious net negative churn (to the extent where some of our customers pay 5-10X of what they started with). We're now at a point where weve scaled 10X in the past year and to do that again next year we want to double down on our existing customers. This role involves owning customer retention and making them true fans of BiteSpeed while also listening to customer feedback to form a pipe of customer insights for ...

Posted 4 months ago

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