Executives

Job Description

Follow all documented processes/workflow to enhance customer experience Ensure privacy of our customers remains the utmost importance. Meet the expectations of the quality/productivity standards Ensure that the assigned targets are in accordance with SLA and any internal standards are met Accountable for the accurate and efficient processing of all requests pertaining to policy maintenance and associated service requests Ensure that transactions are processed as per Desk Top procedures Ensure adherence to established attendance schedules Ensure adherence to company policies and procedures Comply with all internal reporting requirements Critical thinking and decision making Typing speed of minimum 25 words per minute with 90% accuracy Bachelor’s degree preferred and Computer literacy. Basic knowledge of Microsoft Office, Outlook and Excel Ability to comprehend & write in English Language, no voice skillset required Ability to pay great attention to detail – especially during processing of transactions Ability to produce high quality outcomes in highly productive environment Show more Show less