Executive - Tele Counselor

Roles & Responsibilities

● Handling front office activities like students counselling and telephone enquiries.

● Coordinating day-to-day operations of the Academy

● Achieving target number of admissions

● Be the front facing individual at the Academy and address queries and refer to the right individual at the Academy

● Mentor, guide and counsel students and parents about our courses and programs

● Manage the day-to-day MIS Update at the Academy

● Participate in Events, Job Fairs as per requirement

● Any other task entrusted by the Reporting Manager from time to time as required

Desired Skill Sets:

● Possess good communication skills.

● Work experience in a reputed educational/training institute dealing with Digital Sector related courses will be added advantage

● Well organized working style with excellent time management skills.

● Fair working knowledge with MS-Office and Internet.

● Well-versed with Telugu, English and Hindi language is preferred.

Experience: 2-3 years full-time relevant experience in answering calls, cold calling, compiling data & Front desk operations, and counseling of students. Work Experience in a reputed educational/training institute dealing with Digital sector related courses will be added advantage.

Qualification: Any Graduate with relevant experience

Job Type: Full-time

Education:

• Bachelor's (Preferred)

Work Location: In person