Executive IELTS Pre - Test

British Council

1 - 5 years

5 - 7 Lacs

Noida Uttar Pradesh India

Posted:3 weeks ago| Platform: Foundit logo

Apply

Skills Required

implementing standardized procedures managing logistics Resource Planning Performance Management

Work Mode

On-site

Job Type

Full Time

Job Description

Role Accountabilities

The role is responsible for delivering efficient and high-quality operational support across the Global Marking Function by implementing standardized procedures, managing logistics, and ensuring timely completion of key milestones.
It involves proactive communication and coordination with team leaders, examiners, and test centers, while maintaining high standards of customer service and timely resolution of queries.
The post holder builds strong working relationships with internal and external stakeholders, adheres to regulatory and internal compliance requirements, and provides accurate reporting and data analysis to support decision-making.
Additionally, the role supports resource planning, examiner utilization tracking, and may contribute to the day-to-day performance management and training of examiners to ensure consistent and effective service delivery.

Role specific skills, knowledge and experience

The ideal candidate will have at least two years of experience in a customer service or backend operations role, with a proven ability to meet tight, non-negotiable deadlines while maintaining excellent organizational skills. They should be comfortable handling phone communications, capable of keeping clear and accurate records especially in interactions with Examiners and willing to work in a 24/7 operational environment. Experience working as part of a dispersed team and the ability to adapt positively to change are also highly desirable.

More Jobs at British Council

IELTS Investigation Officer

Noida, Uttar Pradesh, India

90.0 - 90.0 yrs

Salary: Not disclosed

Trainer Finance

Noida, Uttar Pradesh, India

Experience: Not specified

Salary: Not disclosed

Marketing Manager, English, India 1

Delhi, India

Experience: Not specified

Salary: Not disclosed

Team Leader - Operations

Noida, Uttar Pradesh, India

90.0 - 90.0 yrs

Salary: Not disclosed

Delivery Manager Operations - English & Exams

Noida, Uttar Pradesh, India

90.0 - 90.0 yrs

Salary: Not disclosed

Mock Interview

Practice Video Interview with JobPe AI

Start Job-Specific Interview

Start Your Job Search Today

Browse through a variety of job opportunities tailored to your skills and preferences. Filter by location, experience, salary, and more to find your perfect fit.