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Executive - Debt Management Services - Rural

Executive - Debt Management Services - Rural

Bajaj Finance

1 - 2 years

2 - 6 Lacs

supaul birpur

Posted:1 day ago| Platform:

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Skills Required

management risk assessment legal risk payments

Work Mode

Work from Office

Job Type

Full Time

Job Description

Executive - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities

Achieve collections target by visiting customers or agencies.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Manage Daily Risk Reports (DRR).

Develop and implement strategies to improve collection rates.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Track cases individually and ensure resolution as per AOP within agreed timelines.

Portfolio management.

Debt collection strategy development and implementation.

Ensure target achievement.

Maintain regulatory compliance.

Reporting and analysis of collection activities.

Risk management and mitigation.

Team leadership and development.

Vendor management and coordination.

Coordinate with internal and external clients.

Debt collection and recovery operations.

Risk mitigation and legal proceedings.

Record keeping and reporting.

Ensure compliance with all relevant regulations.

Required Qualifications and Experience

Experience in achieving collections targets by visiting customers or agencies.

Ability to monitor performance and provide regular updates.

Knowledge of and compliance with legal guidelines during repossession.

Strong record-keeping skills for customer interactions and transactions.

Experience in handling escalations effectively.

Proficiency in Daily Risk Report (DRR) management.

Ability to develop and implement strategies for improved collection rates.

Experience managing a team of collection officers.

Problem-solving skills for issues arising during the collection process.

Experience managing and analyzing collection reports.

Case tracking and timely resolution in line with agreed timelines.

Portfolio management experience.

Expertise in debt collection strategies.

Track record of achieving targets.

Understanding of regulatory compliance requirements.

Skills in reporting and analysis.

Risk management experience.

Leadership and team management skills.

Vendor management capabilities.

Strong coordination skills with internal and external stakeholders.

Experience in debt collection and recovery.

Knowledge of risk mitigation and legal proceedings.

Attention to detail in record keeping and reporting.

Commitment to compliance and regulations.

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Executive - Debt Management Services - Rural