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Executive - Debt Management Services - Rural

Executive - Debt Management Services - Rural

Bajaj Finance

1 - 2 years

2 - 6 Lacs

kolar india

Posted:4 days ago| Platform:

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Skills Required

finance management legal risk payments management risk analysis

Work Mode

Work from Office

Job Type

Full Time

Job Description

Executive - Debt Management Services - Rural
Job Purpose
The Debt Management Specialist is responsible for managing delinquent accounts, recovering overdue payments, and maintaining strong financial relationships with clients. Duties and Responsibilities

Achieve collections target by visiting customers/agency.

Monitor performance against set parameters and provide regular updates.

Ensure legal guidelines are complied with while repossessing products.

Maintain accurate records of customer interactions and transactions.

Handle escalations promptly and effectively to resolve issues.

Daily DRR (Daily Risk Report) management.

Develop and implement strategies to improve collection rates.

Manage a team of collection officers to achieve overall targets.

Rectify problems encountered during the collection process.

Manage average collection reports to monitor and improve collection performance.

Case to case tracking.

Resolution as per AOP within agreed timelines.

Portfolio Management.

Debt Collection Strategy.

Target Achievement.

Regulatory Compliance.

Reporting and Analysis.

Risk Management.

Team Leadership.

Vendor Management.

Coordinating with internal and external clients.

Debt Collection & Recovery.

Risk Mitigation & Legal Proceedings.

Record Keeping & Reporting.

Compliance & Regulations.

Required Qualifications and Experience

Experience in achieving collection targets through field visits and agency coordination.

Proven ability to monitor performance, provide regular updates, and comply with legal guidelines during repossession.

Strong record-keeping and reporting skills.

Experience in handling escalations and resolving issues effectively.

Expertise in Daily Risk Report (DRR) management and developing strategies to enhance collection rates.

Leadership skills to manage a team of collection officers and coordinate with various stakeholders.

Ability to manage average collection reports, track cases, and resolve them within agreed timelines.

Knowledge of portfolio management, debt collection strategy, regulatory compliance, risk management, and legal proceedings.

Strong communication and vendor management abilities.

Familiarity with risk mitigation, compliance, and regulation requirements in the debt management sector.

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Executive - Debt Management Services - Rural