Executive- Customer Relations

You will be responsible for extensive interaction with hoteliers (Clients) to address reservation system queries via both call and email. Additionally, you will be tasked with configuring a website booking engine for the client's respective websites. Making necessary adjustments on the reservation system and OTA systems based on the Hotelier's requirements will also be part of your responsibilities. Having a good understanding of OTAs would be highly beneficial for this role. As a Customer Relations Executive, you will act as the primary point of contact for both existing and potential clients of the company. Your duties will include managing all PR activities such as establishing and maintaining correspondence and communication with potential customers and existing clients. The ideal candidate should be willing to work in rotational day shifts to accommodate the needs of the role effectively.,