Executive - Customer Care

1 years

1 - 2 Lacs

Posted:2 days ago| Platform: SimplyHired logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Designation: Customer Care Executive

Location:- Hidesign corporate office, Pondicherry

Educational Qualification: Graduate/MBA / PGDM or any relevant degree

Preferable: Female candidates

Experience: 1-2 Years

Location: Pondicherry

Package: Up to 20K

Responsibilities:

  • Acknowledging and responding to customer queries and complaints.
  • Communicating with the customer through various channels such as social media, phone calls and emails.
  • Coordinating with the sales teams, logistics/ warehouse teams and the customer to resolve issues.
  • Point of contact for internal teams for the Hidesign loyalty programme.

Required:

  • Good communication
  • Must understand fashion
  • Good in writing emails
  • Hindi speaking will be an added advantage

Interested share your cv : [email protected]

Job Type: Full-time

Pay: ₹16,000.00 - ₹20,000.00 per month

Application Question(s):

  • Do you have experience in customer care (handling customer over calls)?
  • How many years of experience you have into customer care ?
  • what is your current inhand salary per month?

Work Location: In person

Speak with the employer
+91 9597465946

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