Executive Assistant to CEO

jOB DESCRIPTION

Executive Assistant to the Founder (Core Team Member)

Company:

Chhapai.com – A globally recognized design, print, and luxury gifting company known for craftsmanship, quality, and creative innovation.

Position Summary:

This is a high-impact leadership-support role designed for someone who wants to work side-by-side with the Founder and actively contribute to Chhapai’s growth journey. The Executive Assistant will be involved in every critical aspect of the business, from operations and team management to branding, networking, and personal productivity of the founder.

You will function as the right hand, trusted partner, and operational brain for the founder, actively helping execute ideas, manage priorities, and build the company’s internal systems, external reputation, and overall culture.

Key Responsibilities:

1. Founder Support & Time Management
Manage the founder’s daily calendar, schedule, and time blocks across departments and personal tasks.

Coordinate and plan all daily, weekly, and monthly meetings.

Prioritize the founder’s day to align with the company’s top goals.

2. Cross-Departmental Coordination
Act as the founder’s representative across all departments.

Manage task lists for each department, track deadlines, and ensure timely execution.

Create a performance system to reward or penalize teams based on deadlines, quality, and accountability.

Conduct daily stand-up meetings, document key outcomes, and update all relevant teams and the founder.

3. Process Building & Error Management
Map existing processes, identify loopholes, and build more efficient workflows.

Track errors in production, design, sales, quality, and accounts.

Develop and document action plans to avoid recurring mistakes and improve cross-functional efficiency.

Work closely with the quality team to create higher efficiency standards and quicker resolutions.

4. Vendor & Procurement Support

Support the purchase and admin teams to find, evaluate, and onboard better vendors.

Work towards improving vendor quality and building cost-effective, reliable supply chains.

5. Office Culture & Environment
Take responsibility for maintaining a positive, high-performance work culture.

Actively bring in new ideas to make the office environment inspiring, collaborative, and growth-driven.

Organize employee engagement initiatives and ensure alignment with Chhapai’s brand values.

6. Founder’s Branding & Network Building
Manage the founder’s LinkedIn and professional communications.

Develop content pipelines, posts, and outreach strategies to expand the founder’s business network.

Build lead-generation funnels through LinkedIn and other networking platforms.

7. PR, Marketing & Growth Strategy
Work on public relations for both the founder and the brand.

Build strategies to amplify Chhapai’s brand presence across media platforms.

Hire and lead a PR, social media, or branding team if needed to scale the company’s visibility and reputation.

Identify new growth channels and opportunities to position Chhapai as a market leader.

8. Founder’s Thought Partner & Gatekeeper
Act as the founder’s thought partner for creative, operational, and strategic decisions.

Protect the founder’s time and energy by filtering out low-priority tasks and distractions.

Provide honest feedback, support critical thinking, and help the founder stay focused on key business objectives.

9. Crisis Management & Firefighting
Step in to manage urgent issues and conflicts when the founder is unavailable.

Quickly mobilize teams and resources to resolve operational bottlenecks or client escalations.

10. Confidentiality & Trust

Handle sensitive information with complete confidentiality and discretion.

Maintain a strong, trust-based working relationship with the founder.

What We’re Looking For:

A highly proactive, sharp, and organized individual.
Excellent communication skills with a solution-oriented mindset.

Ability to manage high-pressure situations and fast-changing priorities.

Strong leadership and process-thinking capabilities.

Prior experience as an EA, Chief of Staff, Operations Manager, or similar role (preferred).

Experience working in creative businesses, luxury brands, or founder-led companies is a plus.

Growth Path:
This role can organically grow into Chief of Staff, Head of Founder’s Office, or Strategic Operations Lead, depending on performance and leadership abilities.

Job Type: Full-time

Pay: From ₹17,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Schedule:

• Day shift

Ability to commute/relocate:

• Chandigarh, Chandigarh: Reliably commute or planning to relocate before starting work (Preferred)

Education:

• Bachelor's (Preferred)

Language:

• English (Preferred)

Work Location: In person