Exchange Online Administrator/O365 Admin

Designation : Exchange Online Administrator/O365 Admin

• Must have led a team of minimum 5 members for any organization
• In-depth knowledge and working experience on on-premise

  Exchange

  , O365 services (Email, Teams, SharePoint, OneDrive for Business).
• Candidate should be capable of handling team members, mentor them and be the technical point of contact for internal and customer.
• Monitor,

  Admin

  ister, Troubleshoot and provide L1/

  L2

  /

  L3

  -Server Level of support for Email infrastructure hosted on Microsoft

  Exchange

  Server, O365 and SharePoint, Teams and One Drive for Business for a user base spread across multiple environments and time zones.
• Responsible for Incident Management i.e. troubleshooting and leading critical or urgent issues on email and mobility infrastructure and driving them to resolution as per the agreed SLAs with customer.
• Manage

  Exchange

  Load Balancer (Hardware Load Balancer & WNLB).
• Managing of Email gateways such as ProofPoint.
• Performing successfully configuration changes to the infrastructure within the defined maintenance schedules. E.g., OS and Application Patches Roll-Ups, Upgrades, etc.
• Perform duties such as Setting up Mailboxes, Site Collections, Device Enrollments / Mailbox Restorations - Disaster Recovery / Redundant Environment Setup / Configuration /

  Admin

  istration, Scripting Languages: PowerShell.
• Support Knowledge Management initiative and assist Problem Manager with creation of SOPs/ KBs for Known Error Database.
• Keeping updated with the latest features and solutions for the products supported, and up-skilling as and when Program demands.
• Ensure 24x7 availability and ready to do rotational shift.

Skills:

• Candidate should have a solid knowledge and experience on O365 and Proofpoint

  admin

  istration, management and troubleshooting, for Clients/users spread globally.
• Candidate should be well aware and experienced in

  Office 365

  concepts

• M365

  based messaging and collaboration availability and security, including those involving user accounts, shared folders/calendars, mailing lists, and Outlook Web Access.
• Perform technical

  admin

  istrative tasks on a daily basis to ensure the stability and availability of

  M365

  , troubleshooting service, mail routing and other related issues.
• Responsible to implement policies, procedures, and technologies to ensure

  Email

  security through secure access & monitoring, control, and routine security evaluations.
• Proven experience with Operations and Process control knowledge, such as ITIL and Six Sigma concepts.
• Must demonstrate flexibility and adaptability in an environment of rapid technological and business change while maintaining enthusiasm and displaying sound judgment.
• A team player with ability to maintain composure in a fast-paced environment.

Interested candidates can share their update resume on JP0083398@techmahindra.com along with below details

Total Experience-

Relevant Experience-

Current company -

Notice period-

Current Location -

Preferred Location-

Current CTC-

Expected CTC-