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EV Caller or EV Authorization

EV Caller or EV Authorization

Provana

1 - 6 years

3 - 5 Lacs

Chennai

Posted:2 weeks ago| Platform:

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Skills Required

Authorization Eligibility Verification Communication Skills Insurance Verification Voice Process

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title: EV Caller & Authorization Specialist Location: Chennai Shift: Night Shift Experience Required: 1-5 Years Job Description: The EV (Eligibility & Verification) Caller is responsible for verifying patients' insurance coverage by calling insurance providers or using online portals. They ensure accurate recording of policy details, coverage limits, co-pays, deductibles, and benefit information. The Authorization Specialist secures prior authorizations for medical services by coordinating with payers and providers. They follow up on pending requests and ensure all approvals are in place before patient services are rendered. Key Responsibilities: Contact insurance companies to verify patient benefits and eligibility Document insurance responses accurately in the system Identify and obtain required prior authorizations for procedures Follow up on authorization requests and escalate when necessary Maintain compliance with HIPAA and organizational policies Coordinate with internal teams to resolve insurance or authorization issues Required Skills: Good communication and interpersonal skills Knowledge of US healthcare insurance terms and processes Attention to detail and data accuracy

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Provana

www.provana.com

Healthcare Technology

Tempe

51-200 Employees

81 Jobs

Key People

Russell C. Branz

CEO
David Edwin

Chief Operating Officer
Jesse Malhotra

Chief Technology Officer

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Skills Required

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