EV Caller || Immediate Joiner

Provana

1 - 6 years

1 - 6 Lacs

noida

Posted:1 week ago| Platform:

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Skills Required

eligibility verification authorization ivo insurance verification prior authorization us healthcare

Work Mode

Work from Office

Job Type

Full Time

Job Description

Role:

We are seeking a motivated and detail-oriented EV Caller to join our dynamic team in the US healthcare sector. You will be responsible for verifying patients' insurance coverage by calling insurance providers or using online portals.

Responsibilities:

Contact insurance companies to verify patient benefits and eligibility
Document insurance responses accurately in the system
Identify and obtain required prior authorizations for procedures
Follow up on authorization requests and escalate when necessary
Maintain compliance with HIPAA and organizational policies
Coordinate with internal teams to resolve insurance or authorization issues

Key Skills:

Strong verbal and written communication skills.
Good understanding of medical terminology and healthcare processes is a must.
Proficiency in Microsoft Office Suite (Excel, Word).
Detail-oriented with strong analytical skills.
Ability to work independently and as part of a team.

Preferred Candidate Profile:

Undergraduate or Graduate in any stream is mandatory.
Should be flexible with shifts

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