1424 Esp Jobs - Page 10

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

Forex Business & revenue responsibility of direct channel of the Fx Branch and forex revenue responsibility. Onboarding ESP direct sales segment like educational consultant, Tour Operators, Hotels, travel & Money transfer agents, FFMC/AD-II and Bankers business relationship to sale up currency, remittance AD-I & II with special attention of Travel Card business. BTL and activities around the branch, make it as independent P &L for the branch with team handling. And manage partner commission pay-out. Manage the WS and hub branch activities. Report the supervisor on day to day business outcome. Ensure the team to earn the incentive to bring revenue from individual employee. Service the forex (currency & card)& outward remittance business across the branch counters. Ensure the operation and compliance of the branch by making regular check and balance of inventory and records Bring the FX branch P & L to the team, creating awareness around branch through BTL activities. ESP partner onboarding and improve direct sales through walk in & agent transaction. Onboarding corporates, He need to build the branch business and inventory / stock management. Manage the Forex business in terms of Revenue, turnover & transaction count enhancement at the FX branch to build the Currency, AD-1 & AD-II & card sales. Cash on sales corporate business & consultancies need to be key area need to be focused. Ops & compliance is one of the KRI to balance the business and compliance on daily basis Responsible for branch audit compliance, KYC of all the transactions Educational Qualification / Technical Certification Minimum Graduation Skill Sets Foreign Exchange sales & Ops Communication Skills English/Regional language

JOB DESCRIPTION Position/Designation Senior Business Development Executive Grade JMM3 Department BRANCH Sub Department (if any) N/A-Sub Department Employment Type Probationer Job Role Branch Business Development Reporting to - Designation and Grade Branch Manager No Of Reportees Main Tasks Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) Graduate/Post Graduate. Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Total Field Sales Experience 1Year(s)0 Month(s) Behavioral Competencies NA Other Requirements (if any) Null Remarks

JOB DESCRIPTION Position/Designation Senior Business Development Executive Grade JMM3 Department BRANCH Sub Department (if any) N/A-Sub Department Employment Type Probationer Job Role Branch Business Development Reporting to - Designation and Grade Branch Manager No Of Reportees Main Tasks Increase the Branch business 1.Field Marketing. 2.Generate Leads on daily basis. 3.Conversation of leads 4.Sales Calls 5.Generate new customer Business for GL and Third party. Areas of Responsibility 1.Achieve Monthly Sales Target. 2.Cross selling and up selling of third Party and group products to Gold Loan customers. 3.Adhere to lending norms and maintain integrity in customer transactions. 4.Support the branch in interest collection. 5.Conduct branch catchment development activities and generate customer leads and converting them to NCA. Special Requirements (if any) Graduate/Post Graduate. Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum) Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory. MS Excel preferable. Skill Sets Sales orientation. Good communication skills. Outgoing and confident. Problem solving capabilities, Result oriented, Proactive, Creative, and innovative, Perseverance, Flexibility, Pleasant and Smart, Integrity, Effective, Team player. And Empathetic Communication Skills Conversant in local language and English Total Field Sales Experience 1Year(s)0 Month(s) Behavioral Competencies NA Other Requirements (if any) Null Remarks

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

Key Job Responsibilities To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers, and potential customers Achieve desired level of productivity to meet & contribute towards branch profitability targets. Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Conduct promotional activities for marketing and drive referral programs for customer acquisition Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Retain customers, by working towards achieving the higher purpose to transform the life of the common man by improving their financial well being Knowledge, Skills & Attributes Result Orientation Customer Service & Retention Focus Digital Mindset Relationship Building Process Knowledge/ Orientation Effective Time Management Cross Selling / Upselling Skills Business Development Communication Skills Proficiency in local language and English Role Requirements Educational Qualification Graduate Experience Freshers / 1 year experience in lending / financial services

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers

JOB DESCRIPTION Position/Designation CUSTOMER SERVICE EXECUTIVE Grade B1 Department BRANCH Sub Department(if any) N/A-SubDepartment Employment Type Probationer Job Role Branch Business Support Reporting to - Designation and Grade BRANCH MANAGER-C2 NoOfReportees Main Tasks To handle day to day business transactions, customer queries and provide e ective resolution, ensure quality of business through proper process adherence. Increase the Branch business through business development activities, consistently cross-sells and up-sells and Promotes multiple products and services. Areas of Responsibility To ensure quality of business and operational e ciency through proper process adherence and facilitate smooth functioning of branches. Promote and maintain positive relations with all contacts, customers and potential customers Promotes the products and services; consistently cross-sells and Up-sells products at every opportunity. Responsible to handle day to day transactions and valuables. Maintain all data and records related to daily transactions Special Requirements (if any) Graduate/Post Graduate(Preferably -BCOM/MCOM ) Compensation Band Based on Market Standards/Internal norms Entitlements As per policy Stake Holders MFL Sta , Group Company Sta , Customers Assets Required As per policy Career Progression Null Personal Speci cation Educational Quali cation Graduate (minimum)/ Mcom added advantage Technical Certi cation Basic Computer Knowledge, esp.MS O ce applications mandatory Skill Sets (a) Ability to Prevent & Solve Problem(b) Logical thinking(c) Result orientation(d) Initiative (e) Creativity and innovation(f) Perseverance(g) Team work and cooperation(h) Flexibility(i) Pleasant and Smart Communication Skills Conversant in local language and English Remarks Handle day to day Branch Business Transaction and serving walk-in Customers