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Posted:2 months ago| Platform: Naukri logo

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Skills Required

Escalation Management Complaint Management social media escalation Customer Escalation Escalations Customer Complaints Complaint Handling escalation lead

Work Mode

Work from Office

Job Type

Full Time

Job Description

This role will oversee the resolution of customer escalations received through different channels – CEO office, Social Media, Contact center and other channels, ensuring a high standard of customer satisfaction. Required Candidate profile Min 5yrs in customer service or contact center environment, with at least 2-5 years in a team handling role

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Cygnus A D Management Consulting Llp
Cygnus A D Management Consulting Llp
www.cygnusadconsulting.com

Management Consulting

Business City

50-100 Employees

63 Jobs

    Key People

  • John Doe

    Managing Partner

  • Jane Smith

    Senior Consultant

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