ERP Implementation Support

As a customer service representative, your role will be crucial in maintaining a high level of satisfaction among customers. Your key responsibilities will include: - Maintaining a high level of customer satisfaction through professional communication and consistent and timely follow-up. - Demonstrating product functions and features to both internal and external customers, either in person or remotely. - Identifying, recreating, researching, prioritizing, and resolving product issues effectively. In addition to your customer service duties, your role will require you to possess the following qualifications and skills: - Educational background in Bcom, Mcom, Bcom(CA), Mcom(CA), BBA with a passing year of 2018/2017. - Proficiency in basic accounts. - Ability to prioritize and multitask effectively under time constraints. - Strong troubleshooting and problem-solving skills, approaching issues in a quick, calm, analytical, and methodical manner. - Demonstrated excellence in efficiency and accuracy. Please note that this position has 2 vacancies and is based in Coimbatore, offering a salary that is competitive and best in the market.,