ERP Customer Support Manager

2 - 7 years

6 - 10 Lacs

Posted:22 hours ago| Platform: Naukri logo

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Full Time

Job Description

3. ERP Customer Support Manager (Mumbai)
Responsibilities:Manage ERP support operations and ensure SLA adherence.Coordinate between clients and internal support teams.Drive continuous improvements in ERP service delivery.Lead, mentor, and train ERP support staff.Requirements:2+ years of experience in ERP customer support/management.Strong communication and leadership skills.Ability to handle client escalations and deliver timely resolutions.

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