4.0 - 8.0 years

0 Lacs

thane, maharashtra

On-site

The primary responsibilities of this role include monitoring office supplies and procuring items as per requirements, managing repairs, maintenance, and replacement of office equipment, appliances, furniture, vehicles, etc. You will be responsible for preparing material purchase comparisons and sharing them with the Reporting Manager for vendor finalization. Additionally, you will plan and execute staff welfare activities such as snack parties, annual parties, sports events, picnics, birthday celebrations, farewells, etc. It will be your duty to keep track of conference and meeting room bookings, resolve stationery ticketing system issues promptly, and make travel arrangements including ticket booking, medical test booking, visa arrangements, hotel reservations, etc. based on travel requests. Invoice verification, report preparation and submission, AMC maintenance and renewals, data management, filing, and covering the reception desk when necessary are also part of your responsibilities. The ideal candidate should possess strong organizational and coordination skills, effective verbal and written communication abilities, vendor negotiation expertise, proficiency in MS Office or equivalent software, efficient time management, multitasking skills, attention to detail in scheduling, documentation, and billing, problem-solving capabilities in facility and admin issue handling, interpersonal and team collaboration skills, adaptability, willingness to take on varied admin tasks, and maintain confidentiality and discretion in internal matters. It is essential to have comprehensive knowledge of office administration, facility operations, procurement processes, quotation comparison, vendor finalization, travel coordination, AMC renewals, organizing staff welfare events, front desk/reception responsibilities, visitor handling protocol, compliance requirements related to administrative handovers, and asset tracking. Benefits include gratuity benefits provided in accordance with applicable laws, personal accident policy coverage starting from the date of joining employment, and comprehensive health insurance coverage under the mediclaim policy upon confirmation of employment.,

Posted 3 days ago

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Assistant Manager-Sales and Marketing Lotus Group

5.0 - 9.0 years

0 Lacs

thane, maharashtra

On-site

You will be responsible for going through the inquiries received from Lotus East Africa (LEA) Ltd."s sales team for various calibration, validation, qualification, spares, tablet tooling, filters, chemicals, and other equipment and services. Your role will involve understanding the technical requirements related to the inquiries, coordinating with customers and sales teams, and adding data in the CRM system as a lead and deal. Additionally, you will be preparing and sending quotations, following up with customers for testing schedules, and ensuring services are provided as per the agreed schedule at the customer site. You will also be required to handle order entries in the CRM system, report on ongoing work progress to customers, collect data post-service completion, and prepare internal or external service reports. Customer satisfaction will be a key focus, and you'll need to resolve customer complaints, collect feedback on services and goods offered, and monitor the online portal for sales of various products. Maintaining client databases, equipment logs, calibration certificates, and planning recalibration of equipment as per customer schedules will also be part of your responsibilities. In a supervisory role, you will oversee the sales and service teams in Kenya, ensuring activities such as lead generation, customer follow-up, service schedules, and report generation are managed effectively. You will develop and review key result areas (KRA) of subordinates, handle customer grievances, and report team performance to the reporting manager regularly. Additionally, you will be responsible for reports management, preparing and reviewing reports as per schedule, and highlighting any issues to the reporting manager. The ideal candidate will possess strong organizational and multitasking abilities, high attention to detail, effective time management skills, and a customer service orientation. Proficiency in MS Office or equivalent software, strong communication skills, and experience in managing back-office operations and client communications are essential. Basic knowledge of CRM systems, products related to calibration and validation, and managing online sales portals will be required. In terms of benefits, you will be entitled to Gratuity Benefit, Personal Accident Policy coverage, and Mediclaim Policy coverage as per company policy and applicable laws.,

Posted 1 week ago

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