Epsilon Healthcare Solutions

3 Job openings at Epsilon Healthcare Solutions
Service Engineer chandigarh,hisar,jaipur 1 - 5 years INR 1.0 - 4.0 Lacs P.A. Work from Office Full Time

Job Title: Service Engineer (Medical Radiology Equipment) Experience Required: 13 Years Salary: 4 LPA Employment Type: Full-time Location - Hisar (Haryana) /Chandigarh (Punjab)/Noida (Uttar Pradesh) / Jaipur (Rajasthan) / Indore (Madhya Pradesh)/Jodhpur(Rajasthan) / Bengaluru (Karnataka) /Kolkata(WB) About the Role: We are looking for a proactive and technically skilled Service Engineer to join our field service team. This role involves installation, maintenance, and troubleshooting of advanced medical radiology equipment at hospitals, diagnostic centers, and healthcare facilities. The ideal candidate will be customer-focused, self-driven, and passionate about delivering high-quality service in a dynamic field environment. Kindly Contact the below person to schedule your interview: Poonam Agrawal (09251657312) Key Responsibilities: Equipment Installation & Commissioning Install and configure radiology equipment such as X-ray machines, C-arm systems, OPG units, and Digital Radiology Systems at customer sites Maintenance & Troubleshooting Provide timely preventive and corrective maintenance for installed equipment Diagnose technical issues and implement effective solutions Maintain service logs, documentation, and reports for each visit Customer Relationship & Support Act as the primary point of contact for service-related queries Ensure high levels of customer satisfaction through professional service delivery Educate customers on equipment usage, safety, and basic troubleshooting Revenue & Compliance Achieve service revenue targets through AMC/CAMC renewals and chargeable visits Collect service charges and ensure timely invoicing and payment follow-ups Adhere to company policies, safety standards, and regulatory guidelines Reporting & Feedback Escalate recurring or critical equipment issues to the technical team and management Provide feedback on product performance and customer concerns Contribute to continuous improvement initiatives and service quality enhancement Required Skills & Competencies: Strong technical knowledge of medical imaging equipment (X-ray, C-arm, OPG, DR systems) Hands-on experience in field service, installation, and maintenance Excellent troubleshooting and problem-solving skills Good communication and interpersonal abilities Ability to work independently and manage multiple service calls Willingness to travel extensively and work flexible hours Familiarity with service documentation, CRM tools, and reporting systems Kindly Contact the below person to schedule your interview: Poonam Agrawal (09251657312)

Sales nagpur,meerut,rajkot 0 - 4 years INR 1.5 - 3.5 Lacs P.A. Work from Office Full Time

Position : Sales Exp - 1-3 years Salary - 4 Lacs P.A. Location - Meerut (UP) / Bareilly (UP) / Rajkot (Gujarat) / Nagpur Position Sales Executive Kindly call the below person to schedule your interview: Poonam Agrawal (09251657312) Job Description (Sales- Field Job) Responsibilities : Drive Dealers to establish new customer relationships, to identify new end consumers and generate revenues. Identify new Dealers for expansion of territories. Visit clients or arrange meetings to discuss a product and how it will meet the requirements of a customer. Developing a database of qualified leads through referrals, telephone canvassing and cold calling. Area Mapping, cold calling, prospecting, negotiation, freezing on commercials and closing of deals with necessary documentations. Deliver sales pitches and presentations to clients, highlighting the benefits of a product to influence purchase Communicate with customers to identify their requirements and assist them with selecting appropriate products that meet their specifications Building and managing strong relationships with customers. Work collaboratively with the rest of the sales team to meet Customers requirements and achieve set goals Collaborate with the marketing, advertising, and production heads to develop and implement plans effective for enhancing sales and overall company performance Ensure marketing objectives and activities are in line with sales targets Conduct surveys and research to gather information regarding market trends, potential leads, and sales opportunities Compile, analyses, and interpret sales data to provide reports to management on performance Participate in Conferences, Seminars. Ensure provision of proper after sales support and services to clients Prepare and present to management periodic budgets/sales forecast Organize meetings to discuss sales activities and take decisions on strategies necessary for improvement. Achieving sales targets through acquisition of new client s and growing business from existing clients. Overall should have achievers mentality. Qualification - Science Graduate with additional diploma in sales/marketing Kindly call the below person to schedule your interview: Poonam Agrawal (09251657312)

Tele Caller jaipur 0 - 3 years INR 1.0 - 2.5 Lacs P.A. Work from Office Full Time

Position Tele-caller Exp - Fresher Location - Jaipur (Rajasthan) Kindly contact the below person to schedule your interview: Poonam Agrawal(09251657312) -HR Job Description Responsibilities Outbound Calls : Make calls to potential and existing customers, including healthcare professionals and facilities, to introduce and explain medical equipment. Lead Generation : Identify and qualify leads by understanding customer needs and recommending suitable medical equipment. Customer Service : Address inquiries and resolve customer concerns professionally, explaining features, pricing, and benefits of medical devices. Record Keeping : Maintain accurate records of all customer interactions, updates, and service activities in the company's Customer Relationship Management (CRM) system. Qualifications & Skills Communication : Excellent verbal communication and active listening skills are crucial for interacting with customers and explaining complex product information. Tech Skills : Proficiency with computer for managing customer data and communication. Organization : Strong organizational skills and attention to detail for managing calls, records, and follow-ups. Resilience : The ability to handle pressure, rejections, and a fast-paced environment while maintaining professionalism. Education : A high school diploma is generally required; additional education in healthcare or sales can be an advantage. Kindly call the below person to schedule your interview: Poonam Agrawal(09251657312) -HR