Enterprise Resources Planning Analyst

As an ERP Analyst specializing in Workday Time Keeping, ShiftWizard, and Dormakaba, your primary responsibilities will include: - Ensuring compliance with Optum and client business unit requirements. - Supporting and configuring Workday Time Tracking functionality. - Assisting in migrations to/from Workday Time Tracking (preferably from UKG Kronos). - Configuring and resolving global time entry issues (web entry, calendar view, project-based time entry, scheduling, etc.). - Troubleshooting incidents related to in/out punches, units, worktags, and scheduling rules. - Configuring and supporting Mobile/Web clocks (check-in/out, geofencing, activity history). - Building and maintaining APIs/integrations with physical time clocks and third-party systems like Dormakaba. - Learning and supporting new systems like ShiftWizard and other scheduling/clock management tools. - Managing the change control process for requests through migration to Production tenants. - Supporting application upgrades, security, and access management. - Monitoring integration schedules, interface errors, and ServiceNow queues for urgent requests. - Documenting requirements and expected results in collaboration with clients and informatics teams. - Writing queries, building reports, and creating dashboards to meet end-user needs. Qualifications required for this role include: - 4+ years of experience with Workday Time Tracking (configuration, troubleshooting, integrations). - Strong analytical and problem-solving skills with the ability to work independently. Preferred or nice-to-have qualifications for this role are: - Experience with Kronos Workforce Central / Dimensions. - Hands-on experience with ShiftWizard and Dormakaba. - Expertise in clock configuration and troubleshooting. - Previous experience in interface design and maintenance. - Exposure to Bhoomi integration tools.,