Job
Description
As a member of our team, you will be required to live in or relocate to one of the following states for eligibility: AZ, CA, CO, CT, DE, FL, GA, IA, IL, IN, KY, MA, ME, MI, MN, MO, MS, NC, NE, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, SD, TN, TX, UT, VA, VT, WA, or WI. Your primary responsibility will be to provide complete and successful implementation for our clients, serving as a subject matter expert with our solutions. You will be accountable for all stages of our implementation projects, which include discovering and identifying client business requirements, configuring/setup of applications based on client requirements, delivering training on the configured solution, conducting successful testing from unit to system integration before client go-live, and deploying complete implementations successfully. Additionally, you will maintain project plans, status reports, and outstanding item listings for each client project, providing necessary support to overcome project hurdles and manage risks through client and internal team management to ensure project completion. In collaboration with other stakeholders, you will help in developing and managing standard operating procedures for the team, as well as standard project management tools, methodologies, and best practices. You will partner with Sales, Customer Support, and other stakeholders to ensure timely completion of client projects, participate in strategic and process improvement initiatives, and actively lead/participate in process improvement projects to enhance efficiency. Qualifications for this role include a Bachelor's Degree or equivalent in education and experience, along with 10+ years of professional consulting experience in implementing HCM software systems. We are looking for individuals with a passion for customer service and overall customer success, the ability to multitask and manage multiple client projects, demonstrated project management experience, excellent verbal and written communication skills, business analysis and requirements gathering abilities, previous conflict management skills, project organization and presentation skills, proficiency in Microsoft Office applications, and willingness to learn and take ownership of projects. Critical thinking, problem-solving skills, and experience in project management with large enterprise clients are also desired. The base salary range for this position is $90,000-$115,000, depending on the level of experience. We offer a comprehensive benefits package effective from day one, including Medical, Dental, Vision, HSA, FSA, Company-paid Basic Life Insurance, A+D, Long-Term Disability, Short-Term Disability, 401K Program with 3% safe harbor contribution, Employee Stock Purchase Program, Fitness Reimbursement Program, and Self-Managed PTO. Our mission is to provide Human Capital Management (HCM) software and services that help companies grow while nurturing a culture of growth. We aim to assist customers in maximizing their human capital, support the personal and professional growth of our employees, and build relationships in our communities that inspire positivity. Our vision is to become the most trusted Human Capital Management resource for entrepreneurs worldwide, and our values include Embracing Change, Leading with Integrity, Owning the Outcome, Delivering Awesome, and Being a Good Human. We are an equal opportunity employer, and all candidates must be legally authorized to work in the US, as we are unable to sponsor or transfer Visas at this time. Criminal background checks are conducted at the time of employment offer. We do not work with agencies.,
