Enterprise App Programmer

Job Summary
As a Support Engineer in this space, you will be responsible for supporting enterprise applications end to end You will be responsible for working on incidents, service requests, problem tickets & change management activities You are expected to drive issue resolution and ensure successful delivery as per expectations working with teams in US and India You will be expected to work on weekends & public holidays On a daily basis, you are expected to carry out the below duties: Should be able to grasp support issues and know the corresponding functional mapping Should be able to understand the nuances of Enterprise Design Should be able to resolve technical issues in the system Assist with systems integrations Manage tickets and requests for the application queues Maintain and update techno functional documents and procedures Manage coordination across various technical and functional teams Work on automating tasks to improve customer experience This involves coding / scripting based on the technology that you are supporting Job Requirements Experience with SQL scripting basic UNIX & PL/SQL query buildin Comfortable with command line functions such as connecting to remote servers and tailing or searching log files using basic Unix/linux command Nice to have: Informatica IICS, Shell Scripting & SAP Callidus Soft Skills: Excellent verbal and written communication Education A minimun of 1-2 years experience working in an IT environment B-Tech in computer science, engineering or relevant field Compensation The target salary range for this position is 1,494,300 1,933,800 INR The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSUs), with all offerings subject to regional variations and governed by local laws, regulations, and company policies Benefits may vary by country and region, and further details will be provided as part of the recruitment process At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process Equal Opportunity Employer NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification Why NetApp We are all about helping customers turn challenges into business opportunity It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better but also to innovate We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches We enable a healthy work-life balance Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life If you want to help us build knowledge and solve big problems, let's talk