Job
Description
If you run toward knowledge and problem-solving, join us About NetApp NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or environment, we help our customers identify and realize new business possibilities. And it all starts with our people. If this sounds like something you want to be part of, NetApp is the place for you. You can help bring new ideas to life, approaching each challenge with fresh eyes. Of course, you won't be doing it alone. At NetApp, we're all about asking for help when we need it, collaborating with others, and partnering across the organization - and beyond. Enterprise App Programmer Bengaluru, India Job category: Information Technology Job ID: 130922-en_US Job summary As a Support Engineer in this space, you will be responsible for supporting enterprise applications end to end. You will be responsible for working on incidents, service requests, problem tickets & change management activities. You are expected to drive issue resolution and ensure successful delivery as per expectations working with teams in US and India. You will be expected to work on weekends & public holidays. On a daily basis, you are expected to carry out the below duties: Should be able to grasp support issues and know the corresponding functional mapping Should be able to understand the nuances of Enterprise Design Should be able to resolve technical issues in the system Assist with systems integrations Manage tickets and requests for the application queues. Maintain and update techno functional documents and procedures. Manage coordination across various technical and functional teams Work on automating tasks to improve customer experience. This involves coding / scripting based on the technology that you are supporting Job requirements Experience with SQL scripting basic UNIX & PL/SQL query buildin Comfortable with command line functions such as connecting to remote servers and tailing or searching log files using basic Unix/linux command Nice to have: Informatica IICS, Shell Scripting & SAP Callidus Soft Skills: Excellent verbal and written communication. Education A minimun of 1-2 years experience working in an IT environment. B-Tech in computer science, engineering or relevant field Compensation: The target salary range for this position is 1,494,300 - 1,933,800 INR. The salary offered will be determined by the candidate's location, qualifications, experience, and education and may be outside of this range. Final compensation packages are competitive and in line with industry standards, reflecting a variety of factors, and include a comprehensive benefits package. This may cover Health Insurance, Life Insurance, Retirement or Pension Plans, Paid Time Off (PTO), various Leave options, Performance-Based Incentives, employee stock purchase plan, and/or restricted stocks (RSU’s), with all offerings subject to regional variations and governed by local laws, regulations, and company policies. Benefits may vary by country and region, and further details will be provided as part of the recruitment process. At NetApp, we embrace a hybrid working environment designed to strengthen connection, collaboration, and culture for all employees. This means that most roles will have some level of in-office and/or in-person expectations, which will be shared during the recruitment process. Equal Opportunity Employer: NetApp is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all laws that prohibit employment discrimination based on age, race, color, gender, sexual orientation, gender identity, national origin, religion, disability or genetic information, pregnancy, and any protected classification. Why NetApp? We are all about helping customers turn challenges into business opportunity. It starts with bringing new thinking to age-old problems, like how to use data most effectively to run better - but also to innovate. We tailor our approach to the customer's unique needs with a combination of fresh thinking and proven approaches. We enable a healthy work-life balance. Our volunteer time off program is best in class, offering employees 40 hours of paid time off each year to volunteer with their favourite organizations. We provide comprehensive benefits, including health care, life and accident plans, emotional support resources for you and your family, legal services, and financial savings programs to help you plan for your future. We support professional and personal growth through educational assistance and provide access to various discounts and perks to enhance your overall quality of life. If you want to help us build knowledge and solve big problems, let's talk. Submitting an application To ensure a streamlined and fair hiring process for all candidates, our team only reviews applications submitted through our company website. This practice allows us to track, assess, and respond to applicants efficiently. Emailing our employees, recruiters, or Human Resources personnel directly will not influence your application.
