Job_Description":" At Ennoventure, we are redefining the fight against counterfeit goods with our groundbreaking technology. Backed by key investors like Fenice Investment Group and Tanglin Venture Partners, we are ready to embark on the next phase of our journey. Our aim? To build a world where authenticity reigns, ensuring every product and experience is genuine. Here, innovation moves fast, collaboration fuels success, and your growth isn\u2019t just encouraged\u2014it\u2019s inevitable. As the Customer Success Manager, you will act as one point of contact and trusted advisor, providing customers with expert guidance on our solution, helping them with adoption and ROI. You will collaborate closely with multiple internal teams to address technical inquiries, help product usage, and offer concise explanations on our products capabilities and potential applications. Your expertise will foster customer confidence and support customers to realize their business goals. You will also be responsible for managing the end-to-end customer lifecycle, including pre-sales, onboarding, and account management. This role involves working with customers and internal teams across geographies to deliver effectively as a single point of ownership and the face of the organization to the customer. The role\u2019s key deliverables will include query addressal, issue resolution, spearheading customer onboarding, managing customer churn, improving Net Promoter Scores, ensuring ROI realization by meeting customer KPIs, and monitoring the health of accounts based on predefined parameters. Additionally, you will maintain high engagement levels through monthly customer meetings, secure effective customer referrals, and facilitate the creation of case studies and interviews for the accounts under your care. - Be a strong customer advocate by forecasting quality and delivery issues and driving organizational change using customer feedback. - Develop a comprehensive and in-depth understanding of Ennoventure\u2019s suite of solutions, including their features, functionalities, and applications across various industries, addressing clients needs, challenges, and objectives. - Collaborate with the internal teams to understand customer requirements, including problem statements, user base, and GTM plans and address queries effectively. - Document project details such as artworks, packaging specifications, substrates, printing technologies, device demographics and work with the product and delivery teams to develop tailored solutions that address specific client needs and challenges. - Conduct technical presentations, demonstrations, and product walkthroughs for prospective customers to showcase the capabilities and features of our solutions. - Collaborate with customers to design and execute proof of concept (PoC) and project implementations, including defining scope, success criteria, and out-of-scope elements and training their internal teams on solution usage and adoption. - Spearhead customer onboarding and monitor quality and delivery timelines with effective stakeholder communication. - Manage customer churn, Net Promoter Scores, and ROI realization as part of account management. - Drive customer advocacy by fostering strong relationships with accounts under your management. - Maintain high-touch engagement and two-way communication by setting up regular cadence meetings with customers and addressing their pain points. - Ensure product delivery aligns with committed timelines, quality standards, and scope of work (SOW) by action as a liaison between internal teams and customer. - Address and resolve ongoing customer issues and queries during and post-sale, serving as the primary point of contact for technical and business-related questions. - Monitor scan activities, interface with print vendors, and manage project timelines. Requirements - Bachelor\u2019s degree in engineering or a related field is preferred - Relevant experience in account management, presales engineering, or solutions consulting, preferably in the SaaS industry. - Excellent communication and presentation skills, with the ability to articulate complex technical concepts to non-technical audiences. - Proven track record of success in driving presales activities, delivering customer-focused solutions, and achieving account management targets. - Experience with CRM and sales enablement tools such as Salesforce, HubSpot, or similar platforms. - Familiarity with brand protection, anti-counterfeit solutions, or related domains is a plus. - Highly organized, self-motivated, and proactive in nature. - Strong attention to detail to ensure processes are captured accurately for varied customer deliveries. - Proficiency in issue resolution and logical thinking, with the ability to break down complex problems into smaller, solvable components for efficient resolution Benefits We believe that our people are the driving force behind our success, fueling big ambitions with bigger impact. We\u2019re building more than just a workplace, we\u2019re crafting a space where everyone feels seen, heard, and unstoppable. Here, you don\u2019t just thrive, you grow, innovate, and leave a mark that matters. That\u2019s why we\u2019re committed to equipping you with the best: a Total Rewards Policy that integrates- - Pay: A Competitive Salary that reflects your talent and drive! - Financial Reward: Performance-based Rewards that recognize your impact. - Well-being: Comprehensive Health Insurance & Mental Health Programs to keep you at your best! - Learning: An ongoing investment in you and your skills. - Personalized Development: Self-growth plans crafted to match your performance and career aspirations. - Compensation Reviews: Regular reviews to ensure your value aligns with market trends ","

Job_Description":" At Ennoventure, we are redefining the fight against counterfeit goods with our groundbreaking technology. Backed by key investors like Fenice Investment Group and Tanglin Venture Partners, we are ready to embark on the next phase of our journey. Our aim? To build a world where authenticity reigns, ensuring every product and experience is genuine. Here, innovation moves fast, collaboration fuels success, and your growth isn\u2019t just encouraged\u2014it\u2019s inevitable. As a Lead Product Manager, you will drive exponential business growth by shaping product strategy, delivering exceptional user experiences, and leading cross-functional collaboration. You will work closely with data science, engineering, design, and commercial teams to build scalable, cutting-edge products that deliver significant value to a global customer base. Product Strategy & Vision - Define and evolve product strategy aligned with company goals and AI capabilities. - Translate AI advancements into differentiated product features with clear value for end-users. - Work with senior leadership to articulate product vision, business value, and a scalable roadmap. Customer Discovery & Market Analysis - Conduct in-depth customer research to understand user pain points, workflows, and unmet needs. - Analyze competitive landscape, market trends, and regulatory considerations in AI SaaS. Roadmap Ownership - Define product requirements and maintain a clear, prioritized roadmap. - Lead the product lifecycle from ideation to delivery and post-launch iterations. Cross-functional Leadership - Collaborate with engineering, design, and data science teams to build scalable, ethical, and user-centric AI products. - Partner with GTM teams (Sales, Marketing, Customer Success) to ensure successful product launches and feedback loops. Execution Excellence - Write detailed product specs, define OKRs, and drive sprint planning with agile teams. - Ensure timely delivery without compromising on quality or customer impact. AI-Product Interface - Work closely with machine learning engineers and data scientists to understand model capabilities and constraints. - Translate AI research and experiments into real-world applications and intuitive user experiences. Be the P&L Owner - Demonstrate strong business judgment and data obsession. - Own long-term growth strategies and drive measurable impact on the product P&L. Be the Product Evangelist - Engage in customer discovery to unlock more value and read market evolution that ensure the product evolves to meet new customer needs and market trends. - Be fearless and drive Product thought process across the organization. Requirements - 5+ years of product management experience, with at least 2 years in B2B SaaS. - Proven experience in delivering AI/ML-powered products (preferably in Computer Vision, predictive analytics, or intelligent automation). - Strong technical foundation \u2013 able to collaborate effectively with engineering and data science teams. - Demonstrated ability to drive product vision, strategy, and roadmap in a fast-growing environment. - Has owned and delivered successful product outcomes from opportunity identification to launch - Strong product sense \u2013 highly analytical, with the ability to identify the right problems, think big and long term, and make data-informed decisions. - Well-rounded solutioning skills \u2013 human-centered, business-focused, and technology-driven. - Builds lasting peer relationships and has the ability to motivate and inspire teams to perform at their best. - Excellent written and verbal communication skills, with the ability to influence stakeholders at all levels. - Strong user empathy and a passion for creating delightful user experiences with complex technology. - Familiarity with tools like JIRA, Figma, Product board, or similar. Nice to Have - Experience with AI model lifecycle (training, evaluation, deployment, retraining). - Understanding of data privacy, security, and ethical AI frameworks. - Prior startup experience or having scaled AI products in early-stage environments. Benefits We believe that our people are the driving force behind our success, fueling big ambitions with bigger impact. We\u2019re building more than just a workplace, we\u2019re crafting a space where everyone feels seen, heard, and unstoppable. Here, you don\u2019t just thrive, you grow, innovate, and leave a mark that matters. That\u2019s why we\u2019re committed to equipping you with the best: a Total Rewards Policy that integrates- - Pay: A Competitive Salary that reflects your talent and drive! - Financial Reward: Performance-based Rewards that recognize your impact. - Well-being: Comprehensive Health Insurance & Mental Health Programs to keep you at your best! - Learning: An ongoing investment in you and your skills. - Personalized Development: Self-growth plans crafted to match your performance and career aspirations. - Compensation Reviews: Regular reviews to ensure your value aligns with market trends. ","

Job_Description":" At Ennoventure, we are redefining the fight against counterfeit goods with our groundbreaking technology. Backed by key investors like Fenice Investment Group and Tanglin Venture Partners, we are ready to embark on the next phase of our journey. Our aimTo build a world where authenticity reigns, ensuring every product and experience is genuine. Here, innovation moves fast, collaboration fuels success, and your growth isnt just encourageditinevitable. As a Zoho Developer, you will be responsible for building and maintaining internal tools, dashboards, and websites using Zoho Creator, Zoho Analytics, and frontend platforms like Next.js integrated with Strapi CMS. You will work extensively with Deluge scripting, manage API and database integrations, and use modern web technologies to support internal automation and content management requirements. This role requires a strong command of both the Zoho platform and frontend development tools to deliver robust and scalable internal solutions. If you are ready to break new ground and revolutionize the tech/research landscape, this is the opportunity for you. What will you do Zoho Development - Build and maintain applications using Zoho Creator and Zoho Analytics - Write and manage scripts using Deluge - Integrate Zoho applications with internal/external APIs and databases - Build custom workflows, reports, and dashboards - Customize and automate workflows across the Zoho ecosystem Frontend & CMS Development - Develop and maintain websites using Next.js and Strapi CMS - Work with HTML, CSS, JavaScript, and React.js - Manage version control and deployment using Git - Build and consume REST APIs Requirements What do we look for at Ennoventure - Bachelordegree in computer science, Engineering, Information Technology, or a related field. - Minimum 3+ years of experience in Zoho development and web technologies - Hands-on experience with Deluge scripting - Strong knowledge of Zoho Creator, Zoho Analytics - Proficiency in JavaScript, React.js, HTML and CSS - Strong understanding of API & database integrations - Experience with Next.js, Strapi CMS, and REST APIs - Good understanding of RESTful services and GIT workflows - Ability to work in a fast-paced and constantly evolving environment. Benefits What do we offer We believe that our people are the driving force behind our success, fueling big ambitions with bigger impact. Were building more than just a workplace, were crafting a space where everyone feels seen, heard, and unstoppable. Here, you dont just thrive, you grow, innovate, and leave a mark that matters. Thatwhy were committed to equipping you with the best: a Total Rewards Policy that integrates- - Pay: A Competitive Salary that reflects your talent and drive! - Financial Reward: Performance-based Rewards that recognize your impact. - Well-being: Comprehensive Health Insurance & Mental Health Programs to keep you at your best! - Learning: An ongoing investment in you and your skills. - Personalized Development: Self-growth plans crafted to match your performance and career aspirations. - Compensation Reviews: Regular reviews to ensure your value aligns with market trends. ","

Job_Description":" At Ennoventure, we are redefining the fight against counterfeit goods with our groundbreaking technology. Backed by key investors such as Fenice Investment Group and Tanglin Venture Partners, we are ready to embark on the next phase of our journey. Our aimTo build a world where authenticity reigns, ensuring every product and experience is genuine. Here, innovation moves fast, collaboration fuels success, and your growth isnt just encourageditinevitable. As a Data Scientist, you will lead research and development efforts in computer vision, design and implement state-of-the-art deep learning algorithms, and work closely with engineering and product teams to deploy scalable solutions in the production environment. What will you do - Take full ownership of managing and delivering data science projects, from initial concept to deployment, ensuring alignment with business goals and timelines. - Design, develop and optimize AI/ML models (e.g., object detection, segmentation, and synthetic data generation) using frameworks such as PyTorch and TensorFlow. - Collaborate with ML Engineers to integrate models into production systems on cloud platforms (AWS, GCP, Azure) - Build and maintain robust data pipelines, ensuring data quality and repeatability. Evaluate model performance using relevant performance metrics to achieve target performance. - Analyzing large datasets to extract insights, identify trends, and make data-driven decisions that support business strategies. - Document research findings and present the project updates to cross-functional teams, to guide decision-making process. - Stay updated with the latest advancements in computer vision and machine learning to enhance the effectiveness of algorithms and models. Requirements What do we look for at Ennoventure - Ph.D . or Masterdegree in Computer Science , Data Science, Statistics, Mathematics, or a related field - Minimum of 4+ years of hands-on work experience in computer vision and machine learning roles. - Proven track record of implementing AI/ML algorithms and deploying them in a production environment. - Experience in building and maintaining complex data pipelines for large datasets - Strong programming skills in Python and familiarity with ML libraries (e.g., TensorFlow, PyTorch ). - Deep understanding of machine learning algorithms, data processing techniques, and statistical methods. - Expertise in big data technologies and cloud platforms (e.g., AWS, Google Cloud). - Excellent problem-solving abilities, strategic thinking, and attention to details. - Demonstrate ability to collaborate effectively with cross-functional teams, including engineers and product managers. - Strong written and verbal communication skills; ability to convey complex technical concepts clearly to nontechnical stakeholders. Good to have: - Peer- reviewed publications in top-tier conference or journals - Experience with real-time systems or edge-device deployments - Familiarity with MLOps best practices (CI/CD, Jenkins, Docker) Benefits What do we offer We believe that our people are the driving force behind our success, fueling big ambitions with bigger impact. Were building more than just a workplace, were crafting a space where everyone feels seen, heard, and unstoppable. Here, you dont just thrive, you grow, innovate, and leave a mark that matters. Thatwhy were committed to equipping you with the best: a Total Rewards Policy that integrates- - Pay: A Competitive Salary that reflects your talent and drive! - Financial Reward: Performance-based Rewards that recognize your impact. - Well-being: Comprehensive Health Insurance & Mental Health Programs to keep you at your best! - Learning: An ongoing investment in you and your skills. - Personalized Development: Self-growth plans crafted to match your performance and career aspirations. - Compensation Reviews: Regular reviews to ensure your value aligns with market trends. ","