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Coversure
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Engagement Manager in Mumbai

Engagement Manager in Mumbai

Coversure

0 years

0 Lacs

Mumbai Metropolitan Region

Posted:1 week ago| Platform:

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Skills Required

engagement resolve portfolios optimization service crm

Work Mode

On-site

Job Type

Full Time

Job Description

Key Responsibilities

Engage with clients via calls or digital channels to resolve queries and offer insurance recommendations.
Review customer insurance portfolios to identify protection gaps, redundancies, or optimization opportunities.
Stay updated on product features, claim processes, and regulatory changes across insurance categories.
Provide clear, simple, and accurate advice to help customers make informed insurance decisions.
Build trust-based relationships with clients to enhance loyalty and long-term engagement.
Collaborate with internal teams to relay customer insights and contribute to product/service improvement.
Maintain accurate and detailed logs of interactions, reviews, and follow-up actions in CRM tools.

About Company: CoverSure is building India's most loved insurance platform. We are attempting to build a first-of-its-kind platform for insurance customers across borders and a repository of consumer-centric products loaded on our proprietary tech. The problem that we are looking to solve exists in most minds and every enterprise, which makes up for a promising and sizeable market. Our promise: insurance will become interesting and shall no longer be burdensome.

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Engagement Manager in Mumbai

Coversure

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Engagement Manager in Mumbai

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Mumbai Metropolitan Region

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Engagement Manager in Mumbai