Job Title: Customer Relations Executive (Freshers can also apply) Company: Vegease Location: ASF Centre, Udyog Vihar, sector-18, Gurgaon Employment Type: Full-time Experience: 0–3 years Industry: E-commerce About VegEase: VegEase is on a mission to bring the freshest fruits and vegetables from local farms straight to customers’ doorsteps. We're passionate about quality, sustainability, and creating a seamless shopping experience that feels as fresh as our produce. Key Responsibilities: Responding to customer queries via email or chat Managing customer complaints or requests online Updating or processing information in databases or CRMs Handle incoming calls, emails, and chats from customers regarding orders, deliveries, product inquiries, or complaints. Ensuring quick, accurate, and polite written communication. Resolve customer issues promptly and professionally, ensuring high customer satisfaction. Maintain detailed and accurate records of customer interactions in the CRM system. Follow up with customers to ensure their issues are resolved and they are satisfied with the solution. Assist in order tracking, cancellations, returns, and refunds. Build strong relationships with customers and promote loyalty. Qualification: 12th passed (Preferred) Fresher can apply Key Skills: Excellent verbal and written communication skills in English and local language Basic knowledge of MS excel, google sheet. Job Type: Full-time Pay: ₹20,000.00 - ₹25,000.00 per month Schedule: Day shift Language: English (Preferred) Work Location: In person
Job description: Job Title: Performance Marketing Manager & Growth Marketing Marketing Company: VegEase Location: ASF Centre, Udyog Vihar, sector-18, Gurgaon Employment Type: Full-time Experience: 3–10 years Industry: E-commerce About Us: At VegEase, we specialize in managing high-demand products in the Fruits & Vegetables (F&V). We are looking for an experienced and highly organized Warehouse Manager to oversee our warehouse operations, ensuring efficiency and maintaining the highest standards of quality. Position Overview: We are seeking a highly skilled and results-driven Performance Marketer to join our dynamic marketing team. The ideal candidate will be responsible for developing and executing effective performance marketing strategies, managing budgets, optimizing campaigns, and driving key performance indicators (KPIs) such as revenue, conversions, Cost Per Acquisition (CPA), and Cost Per Install (CPI). The Performance Marketer will play a critical role in planning and executing ad strategies, creating compelling ad creatives, and collaborating with cross-functional teams to achieve business objectives. Key Responsibilities: 1. Ads Strategy Planning: o Develop comprehensive performance marketing strategies across various digital channels, including search, social, display, and affiliate marketing. o Identify target audiences and create segmented campaigns to reach and engage them effectively. 2. Ads Creatives Planning: o Collaborate with the creative team to design compelling ad creatives that resonate with the target audience. o Ensure ad creatives are aligned with the overall marketing strategy and brand guidelines. o Conduct A/B testing on ad creatives to determine the most effective designs and messages. 3. Budget Management: o Allocate and manage performance marketing budgets to maximize return on ad spend (ROAS). o Monitor spending across campaigns to ensure optimal budget utilization and adjust as needed. o Prepare and present budget reports to stakeholders, providing insights and recommendations for budget adjustments. 4. Performance Report Analysis: o Analyze campaign performance data to track KPIs, identify trends, and uncover insights. o Generate detailed performance reports, including metrics such as revenue, conversions, CPA, and CPI. o Provide actionable recommendations based on data analysis to improve campaign performance. 5. Driving and Tracking KPIs: o Define and track key performance indicators (KPIs) to measure the success of performance marketing campaigns. o Continuously monitor and optimize campaigns to achieve and exceed KPIs. o Use data-driven insights to refine targeting, creatives, and bidding strategies. 6. End-to-End Campaign Management: o Manage performance marketing campaigns from planning to execution, including budget allocation, targeting, and ad copy testing. o Conduct keyword selection and audience targeting to ensure campaigns reach the most relevant audiences. o Optimize campaigns for maximum effectiveness and efficiency. 7. Search Engine Marketing (SEM): o Develop and execute SEM strategies to drive traffic and conversions through paid search campaigns. o Conduct keyword research and optimize ad copy for search engine marketing. o Monitor and adjust bids to achieve desired performance outcomes. 8. Affiliate Marketing: o Develop and manage affiliate marketing programs to expand reach and drive performance. o Collaborate with affiliate partners to optimize campaigns and track performance. 9. Cross-Functional Collaboration: o Work closely with the creative, product, and analytics teams to align performance marketing efforts with overall business goals. o Provide performance marketing insights and recommendations to inform product development and overall marketing strategy. o Collaborate with cross-functional teams to ensure seamless execution of campaigns. Job Type: Full-time Pay: ₹500,000.00 - ₹1,200,000.00 per year Benefits: Provident Fund Schedule: Day shift Education: Bachelor's (Required) Experience: total work: 3 years (Required) Work Location: In person
Job description Job Title : HR Intern Company : VegEase Location: ASF Centre, Udyog Vihar, sector-18, Gurgaon Employment Type : Internship Experience: Fresher / 6 months About Us: At VegEase, we specialize in managing high-demand products in the Fruits & Vegetables (F&V). We are looking for an experienced and highly organized Warehouse Manager to oversee our warehouse operations, ensuring efficiency and maintaining the highest standards of quality. Key Responsibility: Posting job, sourcing candidates, screening resumes. Scheduling and coordinating interviews. Collecting required documents, updating systems. Reviewing, drafting, and distributing HR policies. Maintaining HRIS database and filing systems. Keep personal files updated (contact info, employment forms) Maintain an employee birthday calendar or list Maintain attendance registers and collect timesheets. Maintain confidentiality and accurate records Job Type: Internship Contract length: 6 months Pay: ₹5,000.00 - ₹15,000.00 per month Benefits: Cell phone reimbursement Internet reimbursement Schedule: Day shift Work Location: In person
You will be working as a Warehouse Manager at VegEase in Gurgaon. As a Warehouse Manager at VegEase, you will be responsible for overseeing the day-to-day operations of the warehouse, focusing on managing high-demand products in the Fruits & Vegetables (F&V) sector. Your role will involve ensuring efficiency in warehouse operations while upholding the highest standards of quality. Your key responsibilities will include managing the receiving, storage, and dispatching of F&V products, as well as ensuring proper handling, storage, and packaging of perishable items to maintain their freshness and quality. You will be in charge of overseeing inventory management to maintain accurate stock levels and prompt replenishment. Additionally, you will lead and train warehouse staff to enhance team performance and ensure compliance with safety regulations. Implementing and maintaining warehouse procedures to optimize space utilization and workflow efficiency will also be part of your role. Collaboration with procurement, operations, and logistics teams will be essential to ensure smooth supply chain operations. You will be required to track key performance metrics (KPIs) and prepare reports on warehouse productivity and operational efficiency. As a Warehouse Manager, you will handle and resolve any issues related to stock discrepancies, damaged goods, or operational challenges that may arise. This is a full-time, permanent position with a work location on the road and a day shift schedule. The ideal candidate for this role should have a Bachelor's degree and a minimum of 3 years of experience in a relevant field, particularly in the F&V sector. Experience in a F&V company is preferred for this position.,