Operational Management: Oversee daily bakery operations, including production, quality control, and cleanliness. Coordinate with kitchen staff to maintain consistent output of bakery items. Monitor and ensure adherence to health, hygiene, and safety standards. Team Leadership: Supervise, train, and schedule bakery staff including bakers, decorators, and sales personnel. Foster a positive and productive work environment. Conduct regular team meetings and performance reviews. Product Quality & Development: Maintain consistent quality in products including breads, cakes, pastries, cookies, and seasonal items. Work with chefs to innovate new bakery products based on market trends and customer preferences. Customer Experience: Interact with customers to handle complaints, receive feedback, and ensure satisfaction. Collaborate with the sales team for personalized/custom cake orders and bulk bookings. Inventory & Cost Management: Monitor inventory levels, place orders, and manage stock rotation. Track costs, reduce wastage, and ensure profitability of bakery operations. Maintain relationships with suppliers and negotiate pricing and deliveries. Sales & Marketing Support: Coordinate with marketing team for promotions, festive offers, and display planning. Ensure attractive product presentation in-store and maintain merchandising standards.
Recruitment & Talent Acquisition: Understand job requirements from department heads and hiring managers. Draft and post job descriptions across job portals, social media, and other platforms. Source candidates through job boards, LinkedIn, employee referrals, campus drives, and recruitment agencies. Screen resumes, conduct telephonic interviews, and shortlist suitable candidates. Schedule and coordinate interviews with internal stakeholders. Manage end-to-end recruitment process, including offer roll-out and onboarding. Candidate Experience: Ensure a smooth and professional candidate experience throughout the recruitment journey. Communicate promptly and transparently with applicants at all stages. Database & Reporting: Maintain and update a database of candidates and job applications. Prepare weekly/monthly recruitment reports and dashboards. Process Improvements: Recommend improvements to recruitment procedures and strategies. Stay updated with market trends and best practices in hiring.
Outlet Operations: Oversee all activities at the outlet including opening/closing, cleanliness, and day-to-day sales. Monitor product display, quality, and stock rotation. Ensure all food items are fresh, well-presented, and meet company quality standards. Staff Supervision: Supervise and coordinate front counter staff, including training, shift scheduling, and task delegation. Motivate the team to maintain high levels of customer service and product knowledge. Handle grievances and ensure a disciplined, professional environment. Customer Service: Greet and interact with customers, address inquiries and resolve complaints promptly. Promote upselling and customer loyalty through friendly, helpful service. Monitor customer feedback and relay insights to the management team. Sales & Cash Handling: Ensure achievement of daily and monthly sales targets. Manage POS operations, daily cash reconciliation, and report submission. Maintain accurate sales and expense records. Inventory & Supply Management: Track daily inventory, manage requisitions, and minimize wastage or shortages. Ensure timely coordination with central kitchen or suppliers for stock replenishment. Compliance & Hygiene: Enforce hygiene, food safety, and grooming standards for staff. Ensure the outlet complies with all operational SOPs and legal requirements.
Location: Sheoraphuli, Srirampore, Konnagar, Hindmotor & Uttarpara Company: Efficacy Sales Pvt. Ltd (Renyc Cakes & Puff) Key Responsibilities: Greet and attend customers in a polite and professional manner. Showcase and explain bakery products, ingredients, and specials to customers. Take and process orders accurately (in-store and takeaway). Handle billing and cash/card transactions through POS system. Ensure display counters are well-stocked, clean, and appealing. Maintain hygiene and cleanliness at the counter and serving area. Upsell products and promote new launches/offers. Handle customer queries and complaints with a positive attitude. Assist in stock management and inventory reporting.
We are seeking a skilled and creative Bakery Chef to join our team. The ideal candidate will have a passion for baking and pastry arts, excellent attention to detail, and the ability to produce high-quality baked goods consistently. This role involves preparing a variety of baked items such as breads, pastries, cakes, and desserts, while ensuring top standards of hygiene, presentation, and taste. Key Responsibilities: Prepare and bake a wide variety of breads, pastries, cakes, and other baked goods. Design and execute new recipes and seasonal offerings. Measure and mix ingredients according to recipes and customer specifications. Decorate and present baked goods in an appealing manner. Maintain cleanliness and organization of the kitchen and baking stations. Monitor inventory levels and order supplies as needed. Ensure food safety and sanitation standards are met at all times. Train and supervise junior kitchen staff or assistants, if applicable. Adjust recipes as needed to account for dietary restrictions or customer requests. Stay updated on industry trends and new baking techniques. Requirements:Proven experience as a bakery or pastry chef. Knowledge of baking techniques, equipment, and food safety practices. Creativity and artistic ability in cake decoration and dessert presentation. Ability to work in a fast-paced environment and meet deadlines. Strong attention to detail and organizational skills. Culinary school diploma or certification in baking/pastry arts is preferred.
KEY RESPONSIBILITIES: Safely load, transport, and deliver bakery items to designated locations within scheduled timeframes. Verify orders before delivery to ensure accuracy. Maintain cleanliness and routine maintenance of the delivery vehicle. Adhere to all traffic laws and company safety policies. Communicate effectively with bakery staff regarding delivery schedules and any issues that may arise.