EDP Executive

Key Responsibilities:

• Manage, maintain, and administer the software platform and associated modules.
• Provide first-line user support, diagnose issues, and ensure timely resolution across departments.
• Liaise with software vendors and internal IT teams for updates, customizations, and technical support.
• Ensure data integrity, timely processing, and regular backups within the system.
• Conduct user training sessions and create supporting materials to promote effective use of the platform.
• Monitor software performance and generate routine and ad-hoc reports for management.
• Support the integration of the software with other internal biotech systems, such as LIMS, ERP, and document control systems.
• Maintain up-to-date documentation, including SOPs, user manuals, troubleshooting guides, and incident logs.
• Ensure software usage is compliant with industry regulations, such as GLP/GMP, and internal data security protocols.
• Assist during audits and compliance reviews involving the software and its data handling practices.

Required Skills & Competencies:

• Hands-on experience with enterprise software platforms used in biotech or related industries.
• Strong problem-solving and troubleshooting skills.
• Understanding of biotechnology operations, workflows, and data standards.
• Knowledge of database management, software integration, and basic IT infrastructure.
• Ability to train and support non-technical users effectively.
• Excellent verbal and written communication and documentation skills.
• Attention to detail and ability to work independently as well as collaboratively.

Qualifications:

• Bachelor’s degree in Information Technology, Computer Science, Biotechnology, or a related field.
• Minimum of 2 years’ experience supporting enterprise software, preferably within biotech or life sciences industries.
• Experience with workflow automation, reporting tools, or system integrations is an added advantage.

Job Type: Full-time

Pay: ₹30,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance

Work Location: In person