EDM Consultant

As an EDM Product Consultant at Kainos, you will play a crucial role in implementing, configuring, supporting, and continuously improving our Employee Document Management (EDM) application for our global customer base. Working within a team environment, you will lead workstreams, build relationships with customers, and deliver solutions that meet their needs effectively. Your responsibilities will include building and configuring templates, creating custom reports, conducting testing and deployment activities, and providing guidance to customers. By analyzing customers" EDM configurations, understanding their specific requirements, and applying your product expertise, you will ensure that solutions are aligned with their business operations. Furthermore, you will contribute to the continuous improvement of the EDM product by suggesting new features and functionality, working closely with the Product and Engineering team. Your role will also involve defining training plans, upskilling customers, and transitioning them to internal Customer Success teams upon completion of the build process. To excel in this role, you should possess a relevant degree in a technical or business-related discipline, along with previous experience in a technical role such as software development, business analysis, or quality assurance/testing consultancy. Strong customer focus, excellent communication skills, and the ability to work independently while prioritizing tasks and meeting deadlines are essential qualities we are looking for. While experience with the Workday Application Suite and business-related applications is advantageous, we also value a positive attitude, adaptability to changing circumstances, and the ability to work effectively within teams and with customers. Additionally, we offer a collaborative work environment that encourages growth, flexible hours, and work-from-home options to support work-life balance. Joining Kainos means becoming part of a diverse and ambitious team that values creativity, collaboration, and personal growth. We believe in investing in our people, offering competitive salaries, comprehensive benefits packages, and opportunities for professional development. At Kainos, we are not just colleagues but also a close-knit community that enjoys social events and team gatherings, fostering strong connections and friendships among our team members. If you require any accommodations or adjustments during the recruitment process, our talent acquisition team is here to support you. We understand that everyone's journey is unique, and we are committed to tailoring our process to meet your individual needs and ensure a positive experience for all candidates.,