Key Responsibilities Provide first-level technical support to internal users Install, configure, and maintain desktop hardware and software Troubleshoot hardware, software, and network-related issues Assist in system upgrades, patch management, and backup operations Maintain IT documentation and asset records Coordinate with vendors for procurement and support services Ensure timely resolution of IT support tickets and maintain SLAs Assist in maintaining security protocols and user access rights Manage Zoom app functioning Handle WATI software operations Integrate apps with existing systems Manage Pebbly platform operations Support automation and AI initiatives Requirements Basic understanding of IT systems and software tools Interest in automation, AI, and cloud-based communication platforms Strong problem-solving ability and a keen desire to learn Good communication and interpersonal skills Familiarity with tools like Zoom, WATI, or Pebbly Bachelor's Degree in Computer Science, Information Technology, or any related filed About Company: Founded in 2013-14 by Jatin Rajpal, our institute initially focused on delivering exceptional economics classes. Over the years, we have significantly expanded our offerings to include comprehensive courses in commerce-related subjects such as economics, business studies, mathematics, and accountancy. In addition to these core subjects, we also provide specialized preparation for entrance exams like CUET, IIM, and NLU, catering to students aspiring to attend prestigious institutions. With two offline centers, AC Centre and DC Centre, along with a robust online platform, we ensure accessible, high-quality education for all our students. Show more Show less
About the job: Key responsibilities: 1. Provide first-level technical support to internal users 2. Install, configure, and maintain desktop hardware and software 3. Troubleshoot hardware, software, and network-related issues 4. Assist in system upgrades, patch management, and backup operations 5. Maintain IT documentation and asset records 6. Coordinate with vendors for procurement and support services 7. Ensure timely resolution of IT support tickets and maintain SLAs 8. Assist in maintaining security protocols and user access rights 9. Manage Zoom app functioning 10. Handle WATI software operations 11. Integrate apps with existing systems 12. Manage Pebbly platform operations 13. Support automation and AI initiatives Requirements: 1. Basic understanding of IT systems and software tools 2. Interest in automation, AI, and cloud-based communication platforms 3. Strong problem-solving ability and a keen desire to learn 4. Good communication and interpersonal skills 5. Familiarity with tools like Zoom, WATI, or Pebbly 6. Bachelor's Degree in Computer Science, Information Technology, or any related filed Who can apply: Only those candidates can apply who: are from Delhi only are Computer Science Engineering students Salary: ₹ 2,00,000 - 2,16,000 /year Experience: 0 year(s) Deadline: 2025-06-21 23:59:59 Other perks: Informal dress code, Free snacks & beverages Skills required: Software Testing, Automation, Zoom and Troubleshooting About Company: Founded in 2013-14 by Jatin Rajpal, our institute initially focused on delivering exceptional economics classes. Over the years, we have significantly expanded our offerings to include comprehensive courses in commerce-related subjects such as economics, business studies, mathematics, and accountancy. In addition to these core subjects, we also provide specialized preparation for entrance exams like CUET, IIM, and NLU, catering to students aspiring to attend prestigious institutions. With two offline centers, AC Centre and DC Centre, along with a robust online platform, we ensure accessible, high-quality education for all our students.
Selected Intern's Day-to-day Responsibilities Include Mark the student's attendance regularly (offline/online). Informing students and parents about their respective class schedules and the relevant information. Prepare daily reports and share with the reporting/center manager. Make regular calls to the students. Materials (Books/Notes, etc) distribution and management of stock inventory. Regular Coordination with students, parents, and faculty via calls, WhatsApp chat's and email's etc. Assist the manager in the operations department. About Company: Founded in 2013-14 by Jatin Rajpal, our institute initially focused on delivering exceptional economics classes. Over the years, we have significantly expanded our offerings to include comprehensive courses in commerce-related subjects such as economics, business studies, mathematics, and accountancy. In addition to these core subjects, we also provide specialized preparation for entrance exams like CUET, IIM, and NLU, catering to students aspiring to attend prestigious institutions. With two offline centers, AC Centre and DC Centre, along with a robust online platform, we ensure accessible, high-quality education for all our students. Show more Show less
Selected Intern's Day-to-day Responsibilities Include Communication with students and teaching professionals. Content compilation. Coordination with the DTP and faculty regarding study materials/content and proofreading. Coordination with students and faculty via WhatsApp messages, emails, and calls. Maintaining task sheets. Coordinating with respective leads via calls and messages. About Company: Founded in 2013-14 by Jatin Rajpal, our institute initially focused on delivering exceptional economics classes. Over the years, we have significantly expanded our offerings to include comprehensive courses in commerce-related subjects such as economics, business studies, mathematics, and accountancy. In addition to these core subjects, we also provide specialized preparation for entrance exams like CUET, IIM, and NLU, catering to students aspiring to attend prestigious institutions. With two offline centers, AC Centre and DC Centre, along with a robust online platform, we ensure accessible, high-quality education for all our students. Show more Show less
Selected Intern's Day-to-day Responsibilities Include Connect with the prospective students and parents via calls, providing detailed information on our test preparation programs and services. Understand student needs and assist in selecting the most appropriate courses or study plans based on their goals and requirements. Maintain a detailed record of interactions with prospective students and update our CRM system with accurate information. Provide follow-up communication via phone, email, or text to ensure students have the necessary information and feel confident about their test preparation journey. Assist in scheduling and rescheduling consultations, classes, and workshops. Work closely with the sales and counseling team to ensure a seamless and positive experience for prospective students. Collect feedback from students to help improve the services and offerings. Participate in training sessions to stay updated on test prep content, sales techniques, and customer service best practices. About Company: Founded in 2013-14 by Jatin Rajpal, our institute initially focused on delivering exceptional economics classes. Over the years, we have significantly expanded our offerings to include comprehensive courses in commerce-related subjects such as economics, business studies, mathematics, and accountancy. In addition to these core subjects, we also provide specialized preparation for entrance exams like CUET, IIM, and NLU, catering to students aspiring to attend prestigious institutions. With two offline centers, AC Centre and DC Centre, along with a robust online platform, we ensure accessible, high-quality education for all our students. Show more Show less
Selected Intern's Day-to-day Responsibilities Include Research: Conduct thorough research on various economic topics to ensure content accuracy and relevance. Content Creation: Write clear, engaging and original articles, blog posts and educational materials. Editing and Proofreading: Review and edit content for clarity, grammar and adherence to our style guidelines. SEO Optimization: Implement SEO best practices to enhance content visibility and searchability. Social Media Management: Assist in creating and managing content for our social media channels to engage our audience. Collaboration: Work closely with the marketing and teaching teams to align content with our educational goals and marketing strategies. Feedback Incorporation: Be open to constructive feedback and willing to revise content accordingly. About Company: Founded in 2013-14 by Jatin Rajpal, our institute initially focused on delivering exceptional economics classes. Over the years, we have significantly expanded our offerings to include comprehensive courses in commerce-related subjects such as economics, business studies, mathematics, and accountancy. In addition to these core subjects, we also provide specialized preparation for entrance exams like CUET, IIM, and NLU, catering to students aspiring to attend prestigious institutions. With two offline centers, AC Centre and DC Centre, along with a robust online platform, we ensure accessible, high-quality education for all our students.
Role Objective To analyze, design, and optimize the user interface (UI) and user experience (UX) of JR Classes’ website, landing pages, and Learning Management System (LMS) to ensure a seamless, intuitive, and conversion-focused user journey. The primary aim is to reduce friction, minimize unnecessary clicks, and improve overall navigation efficiency. Selected Intern’s Day-to-day Responsibilities Include Conduct a complete UI/UX audit of the existing LMS and website to identify pain points in user navigation. Create user journey maps and process flow diagrams to visualize current vs. optimized workflows. Redesign page layouts and navigation structure to minimize the number of steps needed for students to access course content and complete purchases. Prepare wireframes, mockups, and clickable prototypes using tools like Figma, Adobe XD, or Sketch. Develop UI/UX improvement documents with clear technical recommendations for developers, ensuring they understand changes via diagrams and annotations. Collaborate with the development team to ensure accurate implementation of design changes. Conduct A/B testing for different UI layouts to measure performance improvements. Ensure responsive design compatibility for mobile, tablet, and desktop users. Stay updated with the latest UI/UX best practices, accessibility guidelines, and design trends in the EdTech industry. About Company: Founded in 2013-14 by Jatin Rajpal, our institute initially focused on delivering exceptional economics classes. Over the years, we have significantly expanded our offerings to include comprehensive courses in commerce-related subjects such as economics, business studies, mathematics, and accountancy. In addition to these core subjects, we also provide specialized preparation for entrance exams like CUET, IIM, and NLU, catering to students aspiring to attend prestigious institutions. With two offline centers, AC Centre and DC Centre, along with a robust online platform, we ensure accessible, high-quality education for all our students.
Goal Of The Internship To develop and deliver high-quality, engaging, and informative content that supports our marketing campaigns, SEO initiatives, website/course design, and promotional materials, ultimately helping students learn effectively and enhancing the visibility of our educational offerings. Selected Intern’s Day-to-day Responsibilities Include Marketing Campaign Content: Write engaging copy for campaigns across social media, email, and other promotional platforms. SEO Blogs: Create original, informative, and SEO-optimized articles for the website targeting students preparing for Class 11, 12, CUET, and CAT. Website & Course Content: Assist in designing and writing content for online courses and educational materials. Posters & Marketing Collateral: Develop attention-grabbing content for posters, banners, and other promotional material. Research: Conduct thorough research on economic and educational topics to ensure content accuracy and relevance. Editing & Proofreading: Review and refine content for clarity, grammar, and alignment with style guidelines. Collaboration: Work closely with marketing and teaching teams to ensure content aligns with educational goals and campaigns. Feedback Incorporation: Be open to constructive feedback and revise content as required. Audience-Focused Writing: Adapt tone and style to engage Class 11, 12, CUET, and CAT aspirants effectively. SEO & Visibility Enhancement: Apply basic SEO principles to improve content reach and searchability online. About Company: Founded in 2013-14 by Jatin Rajpal, our institute initially focused on delivering exceptional economics classes. Over the years, we have significantly expanded our offerings to include comprehensive courses in commerce-related subjects such as economics, business studies, mathematics, and accountancy. In addition to these core subjects, we also provide specialized preparation for entrance exams like CUET, IIM, and NLU, catering to students aspiring to attend prestigious institutions. With two offline centers, AC Centre and DC Centre, along with a robust online platform, we ensure accessible, high-quality education for all our students.
Role Objective: To design, develop, and maintain JR Classes’ Learning Management System (LMS)and related web platforms, ensuring high performance, scalability, and secure handling of academic content for Class 11 & 12 online courses. Key Responsibilities Manage, maintain, and enhance our existing in-house Learning Management System (LMS) built on PHP and Laravel. Implement technical changes, feature upgrades, and bug fixes in the LMS without continuous supervision. Optimize existing LMS modules for performance, scalability, and security. Manage and fine-tune complex MySQL databases (800+ tables) with schema adjustments, indexing, and query optimization. Write clean, secure, and modular backend code in PHP/Laravel for system improvements. Develop and integrate RESTful APIs for new functionalities and third-party services. Deploy updates and manage the application on AWS (EC2, RDS, S3) with correct server configurations. Monitor LMS performance proactively, troubleshoot issues, and ensure minimal downtime. Take complete technical ownership of assigned LMS-related projects and deliver results independently. About Company: Founded in 2013-14 by Jatin Rajpal, our institute initially focused on delivering exceptional economics classes. Over the years, we have significantly expanded our offerings to include comprehensive courses in commerce-related subjects such as economics, business studies, mathematics, and accountancy. In addition to these core subjects, we also provide specialized preparation for entrance exams like CUET, IIM, and NLU, catering to students aspiring to attend prestigious institutions. With two offline centers, AC Centre and DC Centre, along with a robust online platform, we ensure accessible, high-quality education for all our students.
As a First-Level Technical Support Specialist at our institute, you will be responsible for providing technical assistance to internal users. Your duties will include installing, configuring, and maintaining desktop hardware and software. You will troubleshoot hardware, software, and network-related issues, ensuring timely resolution of IT support tickets while maintaining SLAs. In addition, you will assist in system upgrades, patch management, and backup operations. It will be your responsibility to maintain IT documentation and asset records accurately. You will collaborate with vendors for procurement and support services and contribute to maintaining security protocols and user access rights within the organization. Your role will also involve managing the functioning of the Zoom app, handling WATI software operations, and integrating apps with existing systems. Furthermore, you will be responsible for managing Pebbly platform operations and supporting automation and AI initiatives as part of the IT team. To excel in this position, you should have a basic understanding of IT systems and software tools. An interest in automation, AI, and cloud-based communication platforms is beneficial. Strong problem-solving skills, a keen desire to learn, good communication, and interpersonal abilities are essential. Familiarity with tools like Zoom, WATI, or Pebbly is preferred. A Bachelor's Degree in Computer Science, Information Technology, or a related field is required. Join our institute, founded in 2013-14 by Jatin Rajpal, where we offer exceptional courses in commerce-related subjects and specialized exam preparation. With a focus on accessible, high-quality education through offline and online platforms, we strive to empower students in their academic journey.,