ECommerce Operations Cum Calling Manager

1 - 31 years

1 - 2 Lacs

Posted:5 days ago| Platform: Apna logo

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Work Mode

On-site

Job Type

Full Time

Job Description

 eCommerce – Email Marketing Executive (Calling Included)Job SummaryWe are hiring an Email Marketing Executive to handle promotional and transactional email campaigns and make follow-up calls to improve conversions and customer retention. Key ResponsibilitiesExecute promotional, transactional, and abandoned cart email campaigns Segment customers based on behavior and purchase history Make outbound calls for order confirmation, feedback, and upselling Analyze email performance and optimize campaigns Coordinate with customer support and sales teams Skills RequiredExperience with eCommerce email tools (Klaviyo, Mailchimp, etc.) Customer handling and follow-up calling skills Understanding of conversion funnels and retention strategies

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