Role & responsibilities - design and development of backend systems and APIs using Node.js, Express, or Fastify. - Architect and implement scalable, secure, and high-performance systems. - Collaborate with product managers, frontend developers, DevOps, and QA teams. - Mentor junior developers, conduct code reviews, and enforce best practices. - Own the CI/CD pipeline and promote automation, testing, and deployment efficiency. - Optimize applications for speed and scalability. - Ensure security and data protection implementation across services. - Monitor and troubleshoot production issues and implement fixes proactively. - Stay up-to-date with new backend trends, technologies, and best practices. Preferred candidate profile -Strong experience Node.js, Express, or Fastify - Strong experience with RESTful API design and microservices architecture. - Hands-on experience with databases PostgreSQL, Redis. - Familiarity with message queues and event-driven architecture. - Proficient in Git, Docker, and CI/CD tools (e.g., GitHub Actions, Jenkins). - Experience with cloud platforms like AWS, GCP, or Azure. - Solid understanding of unit/integration testing (e.g., Jest, Mocha). - Experience leading teams or projects, with good project management skills. - Strong problem-solving, analytical, and communication skills.

We are hiring for Customer Support Executive Location- Bangalore (Kormangala) Onsite Experience1-4 Years Handle customer queries and complaints through various channels (phone) Need Outbound calling experience who can convert sales on call Provide accurate information about products, pricing, and availability. Assist customers with product returns, exchanges, or repairs in line with company policies. Support the sales team by helping customers with product selection, pricing, and promotional offers. Upsell and cross-sell products based on customer needs. Assist customers with placing online orders or in-store purchases. Follow up with customers post-purchase to ensure product satisfaction and offer any necessary support. Languages- Hindi & English

Role & responsibilities Design, build, and manage cloud infrastructure using Terraform, GCP, and Kubernetes. Automate configuration management and provisioning tasks using Ansible and scripting languages. Develop and maintain CI/CD pipelines using tools like GitLab CI, Jenkins, or ArgoCD. Manage Kubernetes clusters and containerized applications in production environments. Ensure system availability, performance, and scalability in a cloud-native architecture. Monitor infrastructure and application health using Prometheus, Grafana, and Stackdriver. Troubleshoot infrastructure and deployment issues across staging and production environments. Implement and enforce cloud security best practices, including IAM policies and secrets management. Optimize cloud usage and architecture for performance and cost-efficiency. Maintain comprehensive documentation of infrastructure components and operational procedures. Provide technical guidance to peers and collaborate across teams on DevOps best practices. Preferred candidate profile • 7+ years of experience in DevOps, SRE, or Systems Engineering roles. • Extensive hands-on experience with Google Cloud Platform (GCP) services (e.g., Compute Engine, Kubernetes Engine, IAM, VPC). • Strong proficiency with Kubernetes, including cluster setup, management, and monitoring. • Advanced expertise in Terraform for infrastructure automation and lifecycle management. • Experience with Ansible for configuration management and orchestration. • Solid background in Linux system administration (Ubuntu, CentOS, or RedHat). • Skilled in CI/CD tools such as GitLab CI, Jenkins, or similar. • Strong scripting ability in Bash, Python, or Go. • Good understanding of cloud networking, security, and high availability principles. • Experience with observability tools like Prometheus, Grafana, Stackdriver, or equivalent. • Strong analytical and problem-solving skills in a cloud environment. • Effective communication skills and ability to work collaboratively across teams.

Department Manager Large Appliances / Electrical / Home Appliances We are looking for an experienced and target-driven Department Manager to lead our Large Appliances, Electrical, and Home Appliances section. The ideal candidate should have strong product knowledge, people management skills, and a proven track record in retail sales. Role & responsibilities Drive sales and achieve department targets. Manage team performance, schedules, and training. Ensure proper stock availability, visual merchandising, and product displays. Coordinate with brand promoters for schemes and offers. Resolve customer queries and ensure high service standards. Monitor inventory movement and minimize stock aging. Preferred candidate profile In-depth knowledge of appliances and electrical products. Team leadership & customer handling skills. Retail operations & inventory management. Good communication & basic computer knowledge. Experience: Minimum 3-6 years in a similar retail environment. Interested candidates can reach out to: Email: rajeev.kar@ibo.com WhatsApp: 8210006766