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E Commerce Specialist

Nextgen Business Support Services Pvt Ltd

2 - 7 years

|

2 - 3 Lacs

Posted:2 days ago| Platform:

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Skills Required

Category Management E Commerce Operation Catalog Management Product Listing

Work Mode

Work from Office

Job Type

Full Time

Job Description

E-Commerce Operation Specialist (Technical Operations)

Employment Type:

E-Commerce Specialist

Key Responsibilities:

Manage product listings, catalog updates, and pricing on marketplaces like Amazon, Flipkart, Meesho, JioMart, etc.
Coordinate with internal teams for new product onboarding, inventory uploads, and content management.
Maintain accurate stock levels and ensure smooth order processing, dispatch, and tracking.
Handle return and refund management as per platform SOPs.
Use Excel, ERP, and API tools for reporting and performance tracking.
Monitor pricing, promotions, and competitor activities across platforms.
Collaborate with warehouse and logistics teams to ensure timely deliveries.
Identify bugs or system glitches and coordinate with tech/support teams for resolution.
Generate daily, weekly, and monthly sales and performance reports.

Key Requirements:

Graduate in any discipline.
Min 2-5 years of experience in e-commerce operations.
Strong command of Chatgpt, Canva, MS Excel, Google Sheets, and order processing platforms.
Knowledge of marketplace panels (Amazon Seller Central, Flipkart Seller Hub, etc.).
Basic understanding of APIs, integrations, and e-commerce tech systems is an added advantage.
Excellent problem-solving skills and attention to detail.

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Nextgen Business Support Services Pvt Ltd

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