E-commerce Executive

As an Etsy Store Executive, you will be responsible for managing an Etsy shop specializing in handmade and fine jewelry. Your primary focus will be on creating and optimizing product listings, ensuring timely order processing, providing excellent customer service, and implementing SEO strategies to enhance shop visibility and performance. Key Responsibilities: Product Listing: - Create detailed and SEO-optimized product listings for a variety of handmade and fine jewelry items. - Write engaging product titles and descriptions that accurately reflect the unique qualities of each piece. - Upload high-quality photos and manage listing variations such as size, metal, and stone type. Order Processing: - Efficiently manage incoming orders and collaborate with production and shipping teams to ensure timely fulfillment. - Keep customers informed with accurate delivery updates throughout the process. Customer Communication: - Respond promptly and professionally to customer inquiries and messages, providing helpful and friendly assistance. - Address post-purchase queries, complaints, and resolve disputes with a customer-centric approach. SEO & Shop Optimization: - Implement Etsy SEO best practices to enhance shop visibility and improve ranking within the platform. - Regularly update keywords, tags, and shop sections to attract more traffic and potential customers. Requirements: - Previous experience in managing an Etsy shop, ideally with a background in jewelry. - Strong knowledge of different jewelry types, materials, and industry terminology. - Familiarity with Etsy policies, SEO strategies, and effective selling techniques. - Excellent written communication skills in English to engage customers effectively. - Ability to multitask efficiently and handle customer queries with patience and professionalism. If you are passionate about eCommerce, detail-oriented, and eager to excel in the jewelry industry, we encourage you to apply for this exciting opportunity as an Etsy Store Executive.,